I need some help. First of all I am 71 with a severe heart condition and I am really stressed right now. I purchased EZdrummer back in 2009. I loaded it on my computer and loved it. Since then I moved and I lost my domain name for my company and don’t remember the password. I recently had to do an F disk on my computer and had to reinstall the software. I went to install EZ drummer again and it will not accept my computer ID. I tried to find a phone number for someone to help me. I paid over $100 for this software and I can’t even use it. So what do I do now? BTW I’m on a fixed income and am confined to my apartment so I used Pro Tools and EZ drummer for my entertainment
Please contact Toontrack directly via the Contact Support button in the FAQ below. Explain your situation and if you have 2 accounts, they should be able to move your EZdrummer to your new account. You should then be able to download and install it via Product Manager.
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