Config file error

[elad zabinskyParticipant]

hi
im trying to install my ezkeys midi packs but get this message:
“Could Not Read Installer FILE Config”
I use macOS Sierra 10.12.5

ive tried rebooting but im still getting the same error

Topic

[BradParticipant]

@elad zabinsky said:
hi
im trying to install my ezkeys midi packs but get this message:
“Could Not Read Installer FILE Config”
I use macOS Sierra 10.12.5

ive tried rebooting but im still getting the same error  

Is your EZKeys installation fully up to date? Insure that is done first, then install the midi pack.
Windows or Mac?

ProTools 2018.x Studio One Pro 4 Antelope Audio Zen Studio, Faderport & Faderport 8, DynAudio BM5A Yamaha DTXIII Hybrid, eDrums Kemper Profiler, Black Lion Sparrow (Red) A/D, iMac 32GB, i7 4Ghz, 1TB Flash internal & 7 X External SSDs.

[OlofModerator]

You won’t get this error if you install using the Toontrack Product Manager application.

Olof Hermansson - Toontrack
Coder

[Jamie GaleaParticipant]

If my computer is not online or behind proxy (School computer) how can i install this?

[JohnModerator]

Jamie Galea wrote:

If my computer is not online or behind proxy (School computer) how can i install this?

I would install the Product Manager on an online computer to log in and download your products. Once finished, I would transfer these files via external drive or USB stick to the offline computer and install the Product Manager there as well.

Then put the downloaded files from the online computer to the Downloads folder for Product Manager on the offline computer.

Now when you click to download those products, the PM will first scan the Downloads folder and find them before attempting to download them.

BR,

John

John Rammelt - Toontrack
Technical Advisor

[richard01Participant]

John wrote:

I would install the Product Manager on an online computer to log in and download your products. Once finished, I would transfer these files via external drive or USB stick to the offline computer and install the Product Manager there as well.

Then put the downloaded files from the online computer to the Downloads folder for Product Manager on the offline computer.

Now when you click to download those products, the PM will first scan the Downloads folder and find them before attempting to download them.

BR,

John

Exactly what I needed! You just saved me several hours. Thanks!

9apps download

[ramonfarronParticipant]

@elad zabinsky said:
hi
im trying to install my ezkeys midi packs but get this message:
“Could Not Read Installer FILE Config”
I use macOS Sierra 10.12.5 https://www.toontrack.com/forums/topic/config-file-error-install-ezkeys-fusion/domyessay.today/solutions

ive tried rebooting but im still getting the same error

Hello,

I had the same issue with EZDrummer2 – the same error message. I registered the Serial number but when I was trying to install the expansion pack, I got this error. The only solution for me was to install via the Product Manager application.

• The post has been modified 3 times, last modified 1 month, 1 week ago by ramonfarron.

[ScottModerator]

ramonfarron wrote:

@elad zabinsky said:
hi
im trying to install my ezkeys midi packs but get this message:
“Could Not Read Installer FILE Config”
I use macOS Sierra 10.12.5 https://www.toontrack.com/forums/topic/config-file-error-install-ezkeys-fusion/domyessay.today/solutions

ive tried rebooting but im still getting the same error

Hello,

I had the same issue with EZDrummer2 – the same error message. I registered the Serial number but when I was trying to install the expansion pack, I got this error. The only solution for me was to install via the Product Manager application.

• The post has been modified 1 month, 1 week ago by ramonfarron
  1 month, 1 week ago by ramonfarron"> 3 times, last modified 1 month, 1 week ago by ramonfarron.

Do you have multiple accounts? You don’t have any products registered to your account at this time.

Scott Sibley - Toontrack
Technical Advisor

[Author]

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