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Config file error

Product Manager
Viewing 10 replies - 1 through 10 (of 10 total)
  • BradBrad
    Participant

    @elad zabinsky said:
    hi
    im trying to install my ezkeys midi packs but get this message:
    “Could Not Read Installer FILE Config”
    I use macOS Sierra 10.12.5

    ive tried rebooting but im still getting the same error  

    Is your EZKeys installation fully up to date? Insure that is done first, then install the midi pack.
    Windows or Mac?

    ProTools 2018.x Studio One Pro 4 Antelope Audio Zen Studio, Faderport & Faderport 8, DynAudio BM5A Yamaha DTXIII Hybrid, eDrums Kemper Profiler, Black Lion Sparrow (Red) A/D, iMac 32GB, i7 4Ghz, 1TB Flash internal & 7 X External SSDs.

    OlofOlof
    Moderator

    You won’t get this error if you install using the Toontrack Product Manager application.

    Olof Hermansson - Toontrack
    Coder

    Jamie Galea
    Participant

    If my computer is not online or behind proxy (School computer) how can i install this?

    JohnJohn
    Moderator

    If my computer is not online or behind proxy (School computer) how can i install this?

    I would install the Product Manager on an online computer to log in and download your products. Once finished, I would transfer these files via external drive or USB stick to the offline computer and install the Product Manager there as well.

    Then put the downloaded files from the online computer to the Downloads folder for Product Manager on the offline computer.

    Now when you click to download those products, the PM will first scan the Downloads folder and find them before attempting to download them.

    BR,

    John

    John Rammelt - Toontrack
    Technical Advisor

    richard01
    Participant

    I would install the Product Manager on an online computer to log in and download your products. Once finished, I would transfer these files via external drive or USB stick to the offline computer and install the Product Manager there as well.

    Then put the downloaded files from the online computer to the Downloads folder for Product Manager on the offline computer.

    Now when you click to download those products, the PM will first scan the Downloads folder and find them before attempting to download them.

    BR,

    John

    Exactly what I needed! You just saved me several hours. Thanks!

    ramonfarronramonfarron
    Participant

    @elad zabinsky said:
    hi
    im trying to install my ezkeys midi packs but get this message:
    “Could Not Read Installer FILE Config”
    I use macOS Sierra 10.12.5 https://www.toontrack.com/forums/topic/config-file-error-install-ezkeys-fusion/domyessay.today/solutions

    ive tried rebooting but im still getting the same error

    Hello,

    I had the same issue with EZDrummer2 – the same error message. I registered the Serial number but when I was trying to install the expansion pack, I got this error. The only solution for me was to install via the Product Manager application.

    ScottScott
    Moderator

    @elad zabinsky said:
    hi
    im trying to install my ezkeys midi packs but get this message:
    “Could Not Read Installer FILE Config”
    I use macOS Sierra 10.12.5 https://www.toontrack.com/forums/topic/config-file-error-install-ezkeys-fusion/domyessay.today/solutions

    ive tried rebooting but im still getting the same error

    Hello,

    I had the same issue with EZDrummer2 – the same error message. I registered the Serial number but when I was trying to install the expansion pack, I got this error. The only solution for me was to install via the Product Manager application.

    • The post has been modified 3 months, 1 week ago by ramonfarron
      3 months, 1 week ago by ramonfarron"> 3 times, last modified 3 months, 1 week ago by ramonfarron.

    Do you have multiple accounts? You don’t have any products registered to your account at this time.

    Scott Sibley - Toontrack
    Technical Advisor

    Henrik Kuosmanen
    Participant

    Hi!

    I have the same problem with Superior Drummer 3. I just got the program installed and Library Part 1 but when I try to install other parts comes Error.

    I have tried to download components again but it did not help.

    Config File Error
    Could not read updater config file.

    Henkka


    Operating system: macOS Catalina (10.15)
    ScottScott
    Moderator

    Hi!

    I have the same problem with Superior Drummer 3. I just got the program installed and Library Part 1 but when I try to install other parts comes Error.

    I have tried to download components again but it did not help.

    Config File Error
    Could not read updater config file.

    Henkka

    Operating system: macOS Catalina (10.15)

    Please see this thread regarding library installation on Catalina.

    Cant install on Catalina

    Scott Sibley - Toontrack
    Technical Advisor

    Henrik Kuosmanen
    Participant

    When will add-ons be upgraded to Calina compatible?

Viewing 10 replies - 1 through 10 (of 10 total)
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