Got order number, where is my order? Where are my serial numbers?

[johnnydye]

Paid for my software, got an email with an order number. I registered on the website, downloaded and installed the product manager, installed the update, login good. No order. No serial numbers. Nowhere on the website to get this info.

What kind of a company are you running? Really?

Topic

[Scott]

I’ve resent your invoice that contains your serial numbers. Can you check and see if you’ve received it?

Scott Sibley - Toontrack
Technical Advisor

[johnnydye]

Yes, I got it. This is a dumb way to operate, just saying.

[Juicy]

Did u forget to tick the license to my account button.?

[animalescri]

“Paid for my software, got an email with an order number. I registered on the website, downloaded and installed the product manager, installed the update, login good. No order. No serial numbers. Nowhere on the website to get this info.”

Exactly the same issue here…

[Scott]

@animalescri said:
“Paid for my software, got an email with an order number. I registered on the website, downloaded and installed the product manager, installed the update, login good. No order. No serial numbers. Nowhere on the website to get this info.”

Exactly the same issue here…  

Please contact Toontrack Support directly by going to the FAQ and click the ‘Contact Support’ button at the bottom of each FAQ page:
https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[animalescri]

already done, thank you !

[Author]

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