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Product Manager – Update Check Failing

Product Manager
Viewing 15 replies - 1 through 15 (of 28 total)
  • Mikelike19800
    Participant

    SAME.  It keeps saying the connection timed out and I troubleshooted and just have no clue what to do


    Operating system: macOS Tahoe (26)
    Micael Noris
    Participant

    SAme here


    Operating system: macOS Tahoe (26)
    Angelo82
    Participant

    Same issue. MAC OS Tahoe 26

    Funkyall
    Participant

    Same fucking problem here on windows 11.

    Timothy Howard
    Participant

    Same issue. They took my money though!


    Operating system: macOS Tahoe (26)
    hazza293
    Participant

    Same issue for me too.


    Operating system: macOS Tahoe (26)
    Shane Booth
    Participant

    I have same issue.  Thought it was my new computer, which was able to install PM and download EZdrummer last night.  Today, I cannot login on to PM from either my new mac or old mac.


    Operating system: macOS Tahoe (26)
    Bob Michalczik
    Participant

    LOL SAME!! …. right after I just spend $400… like 30 seconds after….

    scode
    Participant

    SAME!

     

    Alan Scott
    Participant

    I can confirm the same issue here


    Operating system: macOS Tahoe (26)
    jamesdunlop3
    Participant

    Same here. Windows 10


    Operating system: Windows 10
    TGN77
    Participant

    I’ve been having the same issue here on macOS Tahoe 26.2.


    Operating system: macOS Tahoe (26)
    aswhitehead
    Participant

    Same here


    Operating system: macOS Sonoma (14)
    Darksome
    Participant

    Same here, haven’t used it on this PC before, installed it and getting a connection error on the update check. I’m stuck like everyone else here.


    Operating system: Windows 11
    tspirer
    Participant

    I am having the same exact issue, MacOS Tahoe 26.5.1.

    Just purchased Superior Drummer 3, downloaded and installed fine though activation would not work with log in credentials, would just hang until I force-quit the app. Was able to activate using the manual process to obtain downloadable key. However I still CANNOT get any of the libraries downloaded via Toontrack Product Manager – Just sits there spinning on “Checking for updates” until it times out with available options only being retry or quit. Have not been able to use my new software since purchasing it over 3 hours ago now! This is unacceptable Toontrack!


    Operating system: macOS Tahoe (26)

    1

    Thanked by: Mikelike19800
Viewing 15 replies - 1 through 15 (of 28 total)

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