Hello i just bought Epic Themes this morning. I download Toontrack manager, install it, everything good.
I registered my products …. OK then i downloaded it OK too !
And now i try to install and something go wrong. I have a message that tell me “software update is recommended” and “it’s not recommended to use with this product. You should update it as soon as possible”.
Moreover, i got a folder on my comptuer with strange files that i cant open.
Im totaly lost, can you help me?
I just want midi files to run it in Ableton and continue my sound project.
best regards,
Kevin
https://www.toontrack.com/faq/how-do-i-contact-support/
Scott Sibley - Toontrack
Technical Advisor
SYSTEM REQUIREMENTS.
A working installation of an EZkeys sound library.
Do you have an EZkeys sound library to load the EZkeys MIDI pack?
Scott Sibley - Toontrack
Technical Advisor
Hello, no i just bought my midi pack. Where can i find the sound library needed? Do i have to pay to unlock my midi pack?
Thanks you for your answer.
Hello, no i just bought my midi pack. Where can i find the sound library needed? Do i have to pay to unlock my midi pack?
Thanks you for your answer.
- This post was modified 2 years ago by arrakkan.
The EZkeys MIDI packs require an EZkeys sound library.
https://www.toontrack.com/ezkeys-line/#instruments
Scott Sibley - Toontrack
Technical Advisor
So i have to pay again to got access to my midi pack?
I didnt see but, except if i miss something there is not free instrument?
OK, i just read again the page of epic theme, it’s not writing. it’s instrument à 155€/piece or 240€ for free, it’s must be indicate. So i’ll ask for a refund, i cant use the midi pack except by paying something i just discover to extract the .mid.
Do you know where i can ask for a refund?
https://www.toontrack.com/faq/how-do-i-contact-support/
Scott Sibley - Toontrack
Technical Advisor
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