Try using Spotlight to search for Toontrack Product Manager on your computer.

Another way to find out where it is installed: Run the installer again but don’t click the Close button when it has finished. Instead, select “Installer Log” from the Window menu and change “Show Errors Only” to “Show All Logs.” In the Search/Filter field, enter the word “touched” to find a line saying ‘… PackageKit: Touched bundle …/Toontrack Product Manager.app” That line reveals where the application was installed.

That’s a different Application Support folder. Use the Go menu in Finder, select “Go to Folder” and paste “/Users/muneebpeeran/Library/Application Support/Toontrack/Product Manager/Update” (without the quotes). Move Toontrack Product Manager.app from there to Applications/Toontrack.

This is usually caused by the hidden trash folder having the wrong owner. To fix that, open Applications/Utilities/Terminal and paste this command there and press enter:

sudo chown muneebpeeran ~/.Trash

It will ask for your computer password. Then Product Manager should be able to update itself.

Hi Daniel,

That’s not the installer log for Product Manager. This post explains how to view the log: https://www.toontrack.com/forums/topic/not-able-to-see-product-manager-in-the-toontrack-folder-after-installation/#post-2000738

david astl wrote:

HELLO . . AM NOT ABLE TO FIND E-Z MIX 2 WHICH I HAD ON OLD MAC WHICH BLEW UP . . ALSO HAD E-Z DRUMMER 2 WHICH I CAN’T FIND EITHER . . AM NOT OVERLY CONCERNED ABOUT E=Z DRUMMER . . TASNK YOU . . DAVID ASTL

Operating system: macOS Sequoia (15)

Do you have more than one account with a different email or name? If so, please contact Toontrack directly via the Contact Support button in the FAQ below and they can merge your 2 accounts so you’ll have access to your products.

https://www.toontrack.com/faq/how-do-i-contact-support/