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  • Replied July 12, 2016 at 14:53 in reply to: Invalid serial number despite brand new product?? #1989214
    timodermaler
    Participant

    The question is a bit old by now, but I had the same problem and solved it by typing in the big letters in big.
    (the field on the website makes the letters big automatically, but they are not typed in big)
    Sorry for my bad english!

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