[TheKindred]

@John said:
Hi,

for some reason, the Auto-register failed but I have now manually corrected it and you should now find the products in your account.

BR,
John  

awesome. Thanks, John.

I see them in product manager now and am downloading them as I type this.

[TheKindred]

Order Number: 1175643 if that helps

double checked the receipt/confirmation emails i got after the the purchase but no option and nothing listed in my products both in Product manager or the web manager.

[TheKindred]

Hi,

didn’t want to start a new topic, but ran into the basically the same issue.

I purchased the ezdrummer2 bundle (core software and 2 ezx packs) and it didn’t autoregister to the product manager, there were no serial numbers included in the confirmation email and there’s nothing showing in the purchases section of my account.

Is anyone able to help me figure out where this went wrong?

[Author]

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