Well I’m not expecting them to fix this, when they don’t even respond inside of two weeks to pre-sales inquiries on the forum that they created for pre-sales inquiries.
BTW guys, if you posted your manual online for everyone, we might find answers to the pre-sales questions without having to ask (although I guess since you are so unresponsive you don’t actually care if I find the answers – are you just assuming I’m going to give up and buy your product as a method of trying to figure out the answers? If that’s the case then your sales team is brain dead.