Yes. But aren’t all us EZKeys Mac users out really tired of ToonTracks ignoring all our requests that they make the software work like it should?
I’ve seen complaints go unanswered for over two years.
Seems like they have the passive-agressive thing going with their customer base…”mention a problem and it goes to the bottom of the repair list. BWAH-HA-HA-HA”
Sure the product idea is really good, but don’t you wish there was a different development team working on it? Or a least a different product manager??
I mean, like someone who would at least acknowledge that you left a bug report and would just say “Thanks for letting us know. We’re working on it. Expect a fix in three months.”
Guess it’s too much to ask for some consideration from this company.
Reply To: Greener pastures? EZ Keys possible alternative version: 1.3.3 Operating system: macOS Big Sur (11)
Yeah. I can’t believe that ToonTracks has let this issue fester for over two years now. The product is good in so many ways, but here they are really ignoring their customers. What’s the name of the product manager? How do we contact them? I think they need to step up and explain this apparent failure in professionalism.
