Brad and Scott- thank you so much for your help. I genuinely feel that one of the greatest gifts we have to offer is our time. I appreciate your patience in helping me through this – and for giving part of your weekend to help a wayward newbie stranger. Lol !! Cheers to you both !!
Just for clarification to your comment “I would manually delete the .dll and run the S3 plugin update (not any sound installers).”
For delete – just right click the Superior Drummer 3.dll>delete from the location: PC > C: > Program Files > VSTPlugins > Toontrack ?
When you say “run the S3 plugin update” – where do I do that?
Yes. Delete it from that location by right click and delete.
Then open Product Manager. It should indicate that the plugin (under the S3 product not the sound library) isn’t installed. Should have the red button to download and install
The Rooms of Hansa is not in the same library folder as the S3 sound library. It would be in a folder named SL-Hansarooms. Most likely one folder up from the S3 sounds library folder.
Do you have more than 1 ezdrummer.dll on your system? Did it get moved or copied from its original install location? What version number shown on the EZD2 interface in your DAW? Is it a different version than the standalone EZD2?
I don’t see the Latin Percussion EZX in your account or do I ever see it there from since the account was created. I don’t see that it was ever transferred to you from someone else or vise versa. I’m not sure what else to offer by way of help on this.
If you have an email receipt, you can contact Toontrack directly via the Contact Support button in the FAQ below and see what they can do.
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