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[Scott]

EdoFlores16 wrote:

Hi everyone, I just installed EZdrummer 3, and just created my account like 10 mins ago. And when I try to activate the trial, for some reason it tells me that it is not authorized on this computer, and I literally got this computer like 1 week ago. What can I do?

Please contact Toontrack directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

StevenP2 wrote:

Hi Petter.

I also sent a request last night after replacing my Mac and realising I’ve run out of auths. Any idea how long it would take to reset? I have a busy weekend ahead, and I’m kinda stuck.

Toontrack Support is off on weekends so I’ve gone ahead and removed your inactive authorizations. You should be all set to authorize a new machine.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: StevenP2

[Scott]

For Toontrack Webshop Order issues please contact Toontrack directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Ok. I’m unclear on where you’re having trouble.

Can you open EZD3 instrument in Studio One? Can you assign MIDI I/O on the EZD3 instrument track? Have you tried another other drum plugin with your edrum in Studio One? Have you watched any Studio One YouTube tutorials on how to set up MIDI with an Edrum?

Scott Sibley - Toontrack
Technical Advisor

[Scott]

What MIDI settings have you made in Studio One?

Scott Sibley - Toontrack
Technical Advisor

[Scott]

When using EZD3 standalone, audio and MIDI can be set using that Audio/MIDI setup menu.

When using EZD3 as a plugin in a DAW audio and MIDI settings are setup in the DAW. You should be able to setup the MIDI in Studio One.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

THE TENTH KEY wrote:

I have authorized my second location computer because I work from two different studios. However, I cant seem to find any of my expansion packs available on the second computer. How do I remedy this?

I only see one product (EZD2) registered to the Toontrack account associated to your forum account. Do you have more than one account?

Scott Sibley - Toontrack
Technical Advisor

[Scott]

You’ll need to contact Toontrack Support directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

tondapeter3@gmail.com wrote:

please i need my serial number forsc 2.0

Your serial number should be in your Toontrack account.

If you need further assistance regarding registering your purchas, please contact Toontrack Support directly via the Contact Support button in the FAQ below. Please have your order details available.

https://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/

Scott Sibley - Toontrack
Technical Advisor

[Author]

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