22

[Scott]

Patryk Drozd wrote:

What should I do in that situation to have ezk2?

Wait until May 16, 2023 when it’s released and download, install, and authorize it.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Yes it’s the EZkeys 2 Upgrade because you bought the Cinematic Pads Regular EZkeys sound library.

An EZkeys Regular Sound Library=EZkeys 2 Upgrade in your purchase.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Areva wrote:

Hi, is this a free upgrade? I am unable to install v2, please could you help?

 

Best wishes,

 

Mark.

Reply To: going from original EZD to EZD 2 version: 1.4.0
Operating system: Windows 7

There is no EZD1 to EZD2 upgrade available since both of those products are discontinued.

You can purchase an upgrade to EZdrummer 3.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Ken Spence wrote:

Scott

Please explain multi-client.

I am running a Roland studio capture 16-10 for recording in Cubase. Cubase loves this interface, I keep the control panel open at all times as I can see where the faders are who is active from an input point of view also my panning etc.
I am running my focusrite 18i20 as the audio interface for SD3 analog back to a set of channels on the 1610 and digital to my motu 828 for routing in my studio.(digital in, analog out to the speakers)
I originally bought the Moto to replace the Roland but it does not like any DAW connected to it nothing but static literally snap crackle and pop over the speakers at random intervals. Worst $900 I ever spent.

A multi client audio driver is one that allows for multiple programs to share the same audio device. IOW, YouTube and Cubase.

But after re-reading your original post, it seems like this works as expected. But you’re saying the the Cubase transport (play /pause) is taken over when S3 is in focus. It’s that what you’re saying? And you are running S3 as a Plugin in cubase and not as standalone? Do you have shortcuts turned on or off in the S3 General settings menu?

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Some audio drivers are multi client. Some are not. My RME drivers are. Not sure what audio interface you are running.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

DrummerDrew1332 wrote:

Hello all,

I’m looking for help with a license question. I currently own EZ Drummer 3 and am looking to upgrade to Superior Drummer 3. If I purchase the upgrade and grab SD3, is that a separate license from EZ Drummer? I have a home pc, a laptop for travel and another separate pc that stays in my studio space. I’m wondering if I could install Superior on 2 of those and then EZ on the third and have them all work? I would be using Superior at home and in the studio and then EZ on my laptop for gigs with my e-kit. Any help would be greatly appreciated!!!

 

Thanks!

Each are their own product so both can be authorized on 2 systems each.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: DrummerDrew1332

[Scott]

For Toontrack Webshop issues, please contact them directly by clicking the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: Scott Eshleman

[Scott]

It seems fine here.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

kipj1 wrote:

 

It’s now May 19 and I still get these “May 16” icons in the Product manager.

“No Installer Available”

Everything is greyed out.

I don’t think the software ever got released.

Kip

Reply To: EZKeys upgrade to EZKeys 2 version: 1.3.4
Operating system: Windows 10

In my part of the world its only April 19, 2023. How are you living in the month of May?

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: rixa

[Scott]

Randy Kras wrote:

I Purchased the Upgrade to EZ Keys String Machine  for EZ Key 2 on April 13th.   Order was completed on April 14th.   I show order completed and download manager has assigned serial number for this new version of EZ Keys 2 and the Core library

Tried to download the upgrade several times since the April 16th release date.  I tried 16th 17th 18th 19th and today but get same error message ” NO INSTALLER AVAILABLE”

I sent an email to customer support but just get auto reply with suggestion to reinstall the PM   I did that and still no luck getting the same ” NO INSTALLER AVAILABLE”

Reply To: EZKeys upgrade to EZKeys 2 version: 1.3.4
Operating system: macOS Monterey (12)

You will be able to download EZkeys2 on release day,  May 16, 2023.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Yes.

From the EZkeys2 product page:

NEW TO EZKEYS?

Buy a regular EZkeys title before EZkeys 2 is released and get the EZkeys 2 upgrade included.

Buy a regular EZkeys title now, get the upgrade included!

Start using EZkeys directly and move up to EZkeys 2 on release day Sounds and MIDI from the legacy version will work in EZkeys 2

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: Timm Foxx

[Scott]

Tommy wrote:

Hi, I have a Lite version registered to my account and was wondering if there is a way to upgrade it?

You can purchase the EZdrummer 3 upgrade.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

crosbyuk wrote:

Hi I just purchased lead vocals and it’s not at all what I thought it would be, I love your stuff but this is not what I need am I able to swap it for vocal tools which is what I should have got. Sorry for buying the wrong one.

please let me know how to do this.

thanks

alistair

alistair767@btinternet.com

Please contact Toontrack directly via the link in the post above.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Do you get more MIDI if you remove the 3 search filters you have in your pic?

Scott Sibley - Toontrack
Technical Advisor

[Scott]

onewayout_1 wrote:

Hi Scott,

 

Will there still be demos of New and older EZKeys expansion packs to try…ie: cinematic pads, electronic pop…

I have no info on how demos will work moving forward.

I have no reason to believe the version 1 demos would be removed and I don’t have any knowledge of if/how future version 2 expansion demos will function.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: onewayout_1

[Author]

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