I need to download all of my purchases again

Product Manager
Viewing 7 replies - 1 through 7 (of 7 total)
  • John
    Moderator

    Hi,

    I think you are mixing up ‘downloading’ and ‘installing’.
    You can download all your products how many times you want with the Product Manager.
    You cannot simply move already installed components in the Explorer.
    If you really need to have Toontrack components in the 64-bit path instead of the 32-bit path, you must uninstall and then re-install with the Product Manager.
    Products that have both 32-bit and 64-bit plugin versions, install by Default to the 32-bit path, since it can be shared by both versions.
    32-bit hosts and plugins cannot access the 64-bit path.
    If you haven’t deleted the downloaded installers from the Product Manager, you do not need to download them again but can run them again from your Downloads.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Ritchie Rich
    Participant

    I need to re download all my purchases since i have upgraded my Pc


    Operating system: Windows 10
    Ritchie Rich
    Participant

    I HAVE UPGRADED MY PC AND NEED TO DOWNLOAD MY PURCHASES


    Operating system: Windows 10
    Scott
    Moderator

    I HAVE UPGRADED MY PC AND NEED TO DOWNLOAD MY PURCHASES

    Operating system: Windows 10

    Download and install the Toontrack Product Manager. Launch it, log into your Toontrack account through it, download, install, and authorize your products.

    See the walkthrough video in the link below.

    Product Manager

    Scott Sibley - Toontrack
    Technical Advisor

    Chris LAFARGUE
    Participant

    Everytime there is a security update of Windows 10, the Toontrack Product Manager shows that  I have to redownload all my EZD, MIDI Drums packs and EZ Keys products (54), but none of the EZ Mix ones (27).

    And today 6th of feb. 2020, again! Why oh why?


    Operating system: Windows 10

    HM

    bovers
    Participant

    had to replace my hard drive and lost all my downloads. How do i re download the products to a new external hard drive?


    Operating system: Windows 11
    Scott
    Moderator

    had to replace my hard drive and lost all my downloads. How do i re download the products to a new external hard drive?

    Operating system: Windows 11

    Re-download the products through Product Manager. Launch PM, log into your Toontrack account through it, download, install your products.

    See the walkthrough video in the link below.

    Product Manager

    Scott Sibley - Toontrack
    Technical Advisor

Viewing 7 replies - 1 through 7 (of 7 total)

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