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[Scott]

You can contact Toontrack Support directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

faulkner1953@yahoo.com wrote:

But they do exactly that.  There was one occasion when they would release. I thought the problem was solved somehow. That has never happened again.  Every time I open everything , Mute the cymbals(either of them or both), they stay muted. By muted, I mean choked. Restart the program , EZD3, and I’m back to normal until I choke a cymbal.

Reply To: Cymbal choke will not release ezdrummer3 version: 3.0.6
Operating system: Windows 11

If you indeed have the preset loaded I can’t think of why it doesn’t work. It’s odd that it worked on one occasion but now doesn’t. Sorry I can’t provide a better solution.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Cymbals should not stay muted if you are using the right preset: Alesis > Nitro (in EZD3/SD3).

Scott Sibley - Toontrack
Technical Advisor

[Scott]

In your screenshot you have something muted in the Grid Editor. What is muted? If you unmute it, does it fix it?

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Antonio Martins wrote:

Hello almost 8 years later! I need to free up one slot named ” Mac estudio”, got a new computer, thank you, best regards

You should be able to remove an old authorization from the Toontrack Product Manager. If not, please let me know what specific  product you need authorization removed for.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: Antonio Martins

[Scott]

I’m afraid you’ll need to wait for Toontrack Support to get back to you. There is no phone support hotline and merging multiple Toontrack product accounts can only be handled by them.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: 57Pontiac

[Scott]

Hit articulation had the pedal buried against the head. Open had the pedal rebounded.

I find the open hits to have a more resonance. But the difference is slight to me.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: Billy 86

[Scott]

Follow Host: This is only available when Superior Drummer 3 is used as a plug-in in a host application (DAW). When activated, the Superior Drummer 3 transport will follow the hosts transport/tempo.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: Scott Eshleman

[Scott]

Do you have any CC data recorded for those sections? Check this section of the EZD3 manual about the Pedal CC controls.

https://www.toontrack.com/manual/ezdrummer-3/5/5-2-the-midi-note-workspace/5-2-2-advanced-midi-editing

Scott Sibley - Toontrack
Technical Advisor

2

Thanked by: Scott Eshleman and Wilkie

[Scott]

You download the Toontrack Product Manager on the new computer.

Download, install and authorize your products on the new computer from the Toontrack Product Manager.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

martent wrote:

Is it possible to buy the EZD 3 core library...

Is it possible to buy the EZD 3 core library and use it with SD3? It makes no sense to buy EZDrummer when you are using SD3.

Is it possible to buy the EZD 3 core library and use it with SD3? It makes no sense to buy EZDrummer when you are using SD3.

No. The core library from EZD3 is not available as an expansion pack at this time.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

hanssennik11 wrote:

Hi Scott,

I just purchased the matt gaska package through paypal today and created a new account at the same time. (its my first time using this software)

However, I’m surprised to see that it says that there is nothing in ‘my products’ despite my card getting charged.

Email on account is: mekmekkem69@gmail.com.

First time using this program… not off to a great start.

Hoping to get this resolved soon. I spent $40 and have nothing.

I’ve registered your product to your Toontrack account. I’m not sure why you didn’t get an order email with the serial number so you could register it yourself but nonetheless, it’s all set now.

BTW, which Toontrack drums sampler are you going to use the MIDI pack with? You’ll need S3 or EZD2/3 to load the MIDI pack.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

BEST ANSWER

Select All Song Track parts and slide it to where you want it.

Scott Sibley - Toontrack
Technical Advisor

Select All Song Track parts and slide it to where you want it.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Charles Holcomb wrote:

I know that “right click Find > Select Containing Folder” in Grooves works while the MIDI is still in the grove section, but not after you drag it to the track.

Keep in mind that each block has 3 parts now in EZkeys2. Song Part, Chords, and MIDI. Each can be manipulated separately.

So, if you want to adjust/work with the MIDI, you need to select only the MIDI part of the block and the Find menu will be active.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

It’s unfortunate when customers immediately throw a company under the bus and say that “customers are just numbers” when they receive an answer that they didn’t want to hear.  I guess that too is a generalization of how people are today.

Good luck with your musical endeavors and I hope you can find companies that can fulfill every one of your required expectations.

Scott Sibley - Toontrack
Technical Advisor

[Author]

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