34

[Scott Eshleman]

@Mark Styles said:
QUESTION – so does Product Manager act as a back up repository? where I can reload the sound data, should my drive or computer become corrupt and I need to get the actual sounds again..
Thanx..Mark  

I posted this response in the other thread in which you posted a similar question”

As a Toontrack user for a number of years,
Product Manager lists EZDrummer1 among my products with the installation & update files from 2014.
Other EZX and SDX product downloads released in 2014, 2015, 2015 & 2017 are listed.
And this includes products for which I had originally received on CD or DVD. (Roots, MetalHeads, etc)
As a test for you, I just downloaded them….successfully.
At this time, I received no warning, no download restriction or no limit.

[Scott Eshleman]

@Mark Styles said:
Product manager wants to delete the original download block (each pretty sizable).. Once the SD3 drums are installed you don’t need the original downloads. (they state you you can download them later if you have to re-install.. (of course that takes time)..

I’m going to ask this as a separate post.. Drive space is tight.. and I would rather have the 250 gig drive space, if I can always re-download the data again..

IK Multimedia has this really slimmed policy, which they down’ make real clear.. you’re supposed to keep your downloads cause after 6 months they are going to charge you $150 to download the data again.. Every other website, I own software too, lets me log on, and retrieve the sound data again (not authorizations though).. Which is more than fair, and allows us to have backups of our virtual instrument sounds (in the cloud)..  

I can comment in this way.
Product Manager still lists EZDrummer1 among my products with the installation & update files from 2014.
Other EZX and SDX product downloads released in 2014, 2015, 2015 & 2017 are listed.
And this includes products for which I had originally received on CD or DVD. (Roots, MetalHeads, etc)
As a test for you, I just downloaded them….successfully.
At this time, I received no warning, no download restriction or no limit.

[Scott Eshleman]

@Dave said:
Does the SD3 Upgrade work if I have SD2 Crossgrade from EZD2?  

Yes. The crossgrades speak only to licensing and your ability to purchase each product at a reduced crossgrade pricing.
Each crossgrade is a full product installation and does not require prior installation of the other licensed product(s).

[Scott Eshleman]

@Glenn Richards Richards said:
Anybody? Anything? This is really crap. I’ve also just discovered that I can’t use my C&V and will need to pay for and download a ‘remastered’ version of it just to use in my shiny new, as yet unusable, sampler. Love your products guys, very much not loving everything else. Surely you have support for your customers in the Southern hemisphere?  

I don’t understand.
My Custom&Vintage was “updated” and works fine. (please see screenshot)
What is a remastered version?

[Scott Eshleman]

downloading on the East Coast, USA:
Part 1 will take about 40 minutes to download. (screenshot)

[Scott Eshleman]

@DNSinSC said:
Thank you. I am using SD3 as a plugin inside of Logic X.
The drum tracks are live .wav files. I have follow host enabled, but they are out of sync.
I am new to SD3 and perhaps I am going about it wrong.
This song was recorded live to a click track in Logic.
When I try to line up a midi track in SD3, it snaps to a grid and the song is slightly offset from that grid. Hope this helps clarify it…  

You stated that “the song is slightly offset from that grid”, but that “This song was recorded live to a click track in Logic.”
Maybe you could ‘correct’ the grid with a Tempo Map that follows the recorded drum track so that SD3 can follow it.

[Scott Eshleman]

Can you please describe the drum track that you’re attempting to replace?
Is it a Logic Drummer track? or, a MIDI track created previously? a live drum track?
(If it is a Logic Drummer track, Logic provides a means to convert the Drummer ‘sequences’ into MIDI.)

Maybe those questions are irrelevant and you’re asking something different…

Are you using SuperiorDrummer3 in ‘Standalone mode’ or as an insert within Logic?
If as an insert within Logic, please make sure that [Follows Host] is enabled,
and that you are creating your MIDI on Superior3’s Song Track
in Bar Numbers corresponding to those in Logic.

Beyond that, I think more details may be necessary…

[Scott Eshleman]

Section 9.3.3 of the Superior Drummer3 Operation Manual:
https://www.toontrack.com/manual/superior-drummer-3/9/9-3-settings/9-3-3-libraries-settings-tab

[Scott Eshleman]

Did you receive SERIAL NUMBERS in any of the order confirmations that you received?
If so, try registering them through “My Products”.

OR…download & install Toontrack Product Manager.
Assuming that you purchased items through the Toontrack Webstore,
they are probably already registered there.
Enjoy!!

[Scott Eshleman]

@anteas said:
it does not aspire to trust if you are not in a position to display prices in euro. I do not know what kr is and how much it makes in euro which rejects possible buyers.  

If I am logged in, as a previous & registered customer, it displays prices in US dollars for me.
If I log out, it displays in KR.
I’m not sure what currency KR represents, xe.com doesn’t list it.
I would have assumed Swedish Krona, but the conversion doesn’t work out mathematically, at current exchange rates.

[Scott Eshleman]

There are Pre-Sales thread right here in this forum where you can post your questions;

example:
https://www.toontrack.com/forum/ezdrummer-pre-sales/

https://www.toontrack.com/forum/ezkeys-pre-sales/

https://www.toontrack.com/forum/ezmix-pre-sales/

https://www.toontrack.com/forum/superior-drummer-3-pre-sales/

https://www.toontrack.com/forum/superior-drummer-2-pre-sales/

[Scott Eshleman]

@TRex23 said:
No answer to Number 4 — regarding the stick hits for count-in? This is curious. Why is it that this very useful feature cannot be addressed for EZ Drummer 2?  

My friend, you have resurrected a very, very old thread,
created just after the release of EZDrummer2 (May 2014).

There have been many updates to EZD2 since the last post to this thread.
I’m not in the studio now, so I cannot tell you how many of these requests have been incorporated into the product.
I use stick hits for count-in all of the time but I can’t for the life of me tell you if I get them from the Percussion extras
or from an EZX expansion library, like Nashville.
I’ll check later when I get to the studio.

[Author]

Replies