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[Scott Eshleman]

out of disk space, maybe ?

[Scott Eshleman]

Does Cubase have a resource for opening a session without plugins in an ‘Active’ state, like Pro Tools does?

[Scott Eshleman]

do you have SD3 open while attempting to update it?

[Scott Eshleman]

Please check your “Library Settings”.
It sounds as though you need to point the new installation on the new computer to your external drive.
https://www.toontrack.com/manual/superior-drummer-3/9/9-3-settings-2/#9-3-4-libraries-settings-tab

[Scott Eshleman]

@Alexander Pfeffer said:

If you could simply drag the chord notes into the DAW, this would be a great work simplification for me!
Technically, dragging and dropping chords can’t be that difficult?
 

You can…if your DAW allows it.

[Scott Eshleman]

In the Preferences of the Product Manager,
you are afforded the opportunity to change the location where your downloads will be saved.
This can be any location of your choice, on an internal or external storage device.

EDIT: OOPS!! I see that you’ve added a follow up to your initial post.

[Scott Eshleman]

@gary said:
Thank you. Is there any particular action that’s causing this problem that I should avoid until there is an update?  

2018-05-10 Release notes for Superior Drummer 3.1.2
https://www.toontrack.com/release-notes/superior-drummer-3/

[Scott Eshleman]

I subscribe to the Announcements thread and receive automatic emails from the forum about updates when they’re posted.
https://www.toontrack.com/forum/forum-announcements/

[Scott Eshleman]

or record them using a MIDI controller of some kind,
or an e-drumkit.

[Scott Eshleman]

I have to agree that is seems to be a Pro Tools issue.
I sometimes have the issue in PT12 but never have it in Logic Pro X, Cubase or Mixbus32C on the same machine.

It’s been discussed on this forum as well:
https://www.toontrack.com/forum/superior-drummer-3-help/midi-file-problems-in-pro-tools-12-with-sd3/

specifically:
https://www.toontrack.com/forum/superior-drummer-3-help/midi-file-problems-in-pro-tools-12-with-sd3/#p177001

[Scott Eshleman]

without more info about your specific hardware and particularly, your OS,
I’ll point you to these other forum posts that may offer some direction:

https://www.toontrack.com/forum/product-manager-support/ezdrummer-2-demo-not-appearing-in-logic-pro-x/
https://www.toontrack.com/forum/ezdrummer-daw/ezd2-in-logic/
https://www.toontrack.com/forum/superior-drummer-2-help/superior-drummer-2-doesnt-show-up-in-logic-x-10-3-3-and-high-sierra-10-13-2/

[Scott Eshleman]

Here ya go…Please give these a listen.

http://uploaded.net/f/13lgsv

[Scott Eshleman]

@sveje77 said:
Hey Scott, is your offer to bounce the MIDI file for me still valid?

I’m sorry if I’m a nuisance. But I currently have a good offer for the SDX and must decide in a timely manner if I accept it.  

Yes. Sorry for the delay. Been extraordinarily busy with travel and unable to get to this as quickly as I’d hoped.

…and I should have asked this previously:
At what sample rate would you prefer the bounces?
I typically work @48 kHz in the studio & at home, but can do them per your preference.
Probably tonight.

[Scott Eshleman]

That’s odd that you can’t change the extension to lower case.
Perhaps try changing it to ‘klipp1.tiff’ first, then to ‘klipp1.jpg’

Beyond that, i would definitely post your issue (and attachment) here in the appropriate EZDrummer forum.
In my experience as Toontrack customer, most issues are easily resolved by your peers and/or the moderators here.

[Scott Eshleman]

only guessing but it appears that the form’s upload routine is case-sensitive
with respect to the name of the attachment (especially the file format extension).
please try renaming your ‘KLIPP1.JPG’ to ‘klipp1.jpg’

[Author]

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