Petter Adsten's Replies

Petter Adsten

Moderator

Topics Started: 247

Replies Created: 676

Has Thanked: 513

Been Thanked: 473

Email: petter.adsten@toontrack.com

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Viewing 6 replies - 106 through 120 (of 676 total)

Replied May 16, 2025 at 09:07 in reply to: SD3 3.4 is buggy and slow on Apple M4 Studio (Sequoia) #3407508

Petter Adsten
Moderator

Hi Jeantue,

We would like to continue our troubleshoot with you to find out why you’re getting these issues. Please see our latest replies in your support ticket.

There had not been any problems reported with M4 chips prior to your ticket and the team haven’t had any MIDI sync, Velocity or issues with replacing instruments in Logic+SD3 on M4 chips as you are describing, so we need to look closer at what is happening with your system in particular.

Petter Adsten - Toontrack
Support & Betatesting

Best Answer

Replied May 6, 2025 at 15:19 in reply to: Playback lag in latest version Ableton Live 12 Arrangement View #3403049

Petter Adsten
Moderator

Posting the same reply here as in your Superior Drummer thread:

Sorry for the inconvenience! We have noticed that this issue is occurring when 44.1kHz sample rate is being used. The programmers are investigating.

Other than downgrading, which you have done, another workaround is to use a different sample rate.

Petter Adsten - Toontrack
Support & Betatesting

1
Thanked by: digitalGreg

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Replied May 6, 2025 at 15:17 in reply to: Ableton Live – Playback lag in 3.4.0 in arrangement view, reverted back #3403048

Petter Adsten
Moderator

Hi,

Sorry for the inconvenience! We have noticed that this issue is occurring when 44.1kHz sample rate is being used. The programmers are investigating.

Other than downgrading, which you have done, another workaround is to use a different sample rate.

Petter Adsten - Toontrack
Support & Betatesting

2
Thanked by: Matt Ayres and digitalGreg

Better Answer

Replied April 30, 2025 at 10:28 in reply to: grooves är borta kan inte återställa classe51 #3399932

Petter Adsten
Moderator

Hej Classe,

Vi har svarat på ditt support-ärende via mail, har du fått svaret? Vänligen fortsätt där och besvara frågan vi har ställt i det ärendet så ska vi göra allt vi kan för att hjälpa dig få tillbaka dina grooves. Vi erbjuder inte telefonsupport.

Petter Adsten - Toontrack
Support & Betatesting

Better Answer

Replied April 28, 2025 at 13:45 in reply to: grooves är borta kan inte återställa classe51 #3399214

Petter Adsten
Moderator

Hi Classe,

Sorry for the inconvenience. We can see that you have received an email reply to your support ticket and we will continue the troubleshoot with you via email.

Petter Adsten - Toontrack
Support & Betatesting

Better Answer

Replied April 23, 2025 at 08:00 in reply to: Bouncing glitch Death and Darkness SDX #3396497

Petter Adsten
Moderator

Sorry for the delayed reply, but yes, this issue has been fixed in the 3.4.0 update that was released yesterday.

Petter Adsten - Toontrack
Support & Betatesting

1
Thanked by: Brad

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Viewing 6 replies - 106 through 120 (of 676 total)