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Viewing 4 replies - 76 through 90 (of 639 total)
  • Petter Adsten
    Moderator

    Hi Classe,

    Sorry for the inconvenience. We can see that you have received an email reply to your support ticket and we will continue the troubleshoot with you via email.

    Petter Adsten - Toontrack
    Support & Betatesting

    Petter Adsten
    Moderator

    Sorry for the delayed reply, but yes, this issue has been fixed in the 3.4.0 update that was released yesterday.

    Petter Adsten - Toontrack
    Support & Betatesting

    1

    Thanked by: Brad
    Petter Adsten
    Moderator

    Hmm I/O errors can be due to a failing drive/disk or some sort of file corruption. If you know where the EZX is being installed, run First Aid on that drive in Disk Utility (Finder > Applications > Utilities). What does it say?

    If you don’t know where it is being installed, open the Install Log (in the File menu of the installer). Attach it here and we’ll take a look.

    Petter Adsten - Toontrack
    Support & Betatesting

    Petter Adsten
    Moderator

    Looks like we’ve replied to all of your support tickets, maybe the replies are ending up in your spam folder?

    “You need to install the required sampler software before installing Singer-Songwriter EZX Expansion Pack”

    This indicates that the EZX installer is not finding or is not able to read a version line in your system files (the EZdrummer 2 plist) which is written by the EZdrummer 2 software installers.

    I’d suggest re-running the EZdrummer 2.2.3 update installer again to see if it fixes the issue.

    Petter Adsten - Toontrack
    Support & Betatesting

Viewing 4 replies - 76 through 90 (of 639 total)

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