Working fine here with a regular and sound expansion serial number when I try to reproduce the issue. We’ll reach out via email so we can get more details about your order.
I bought EZ Lead Vocals and EZ Mastering Pack, but they does´nt work without first updating my old EZMIX 2 from 2012..
Sorry to hear that. We can see that your support ticket has been answered and that there seems to be a corrupt registry key preventing you from uninstalling EZmix 2.2.4 (which is not supported in your Pro Tools version 10.3.0).
When EZmix 2.2.4 is fully uninstalled, you should be able to install EZmix 2.1.5 which installs a plug-in format that should load in your Pro Tools version. You could also update Pro Tools to at least version 10.3.5, that version may be able to load the AAX plug-in that EZmix 2.2.4 installs. It’s the first version of Pro Tools that supports AAX plug-ins.
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