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[Petter Adsten]

Hi Richard,

Under Video Introduction throughout the manual, there are embedded video links that should open a pop-up youtube player if you click on them. If they are not showing up, please try updating your browser to the latest version or try a different web browser.

Petter Adsten - Toontrack
Support & Betatesting

1

Thanked by: Scott Eshleman

[Petter Adsten]

There is a quick step-by-step in the manual chapter 8.4.8 on how you can relocate your libraries.
https://www.toontrack.com/manual/ezkeys-2/8/8-4-the-settings-menu/#8-4-8-the-ezkeys-content-on-your-file-system

If you don’t know where your EZkeys libraries are located on your computer and they are not in the default location, you can open a ticket with support and we’ll help you find where your libraries are installed.

Contact support via the FAQ below:
https://www.toontrack.com/faq/how-do-i-contact-support/

Petter Adsten - Toontrack
Support & Betatesting

2

Thanked by: jazzmandan and Shootie

[Petter Adsten]

BEST ANSWER

Hi Shootie,

Basically, yes. The Raw Sounds presets all bypass the internal effects in EZkeys 2 but they all have slight differences in the selected mic pairs that are included.

So there isn’t only one mic selected per preset, but you can balance the level between mic pairs with the effect knobs. We’ve added a section in the manual for this now.

Petter Adsten - Toontrack
Support & Betatesting

Hi Shootie,

Basically, yes. The Raw Sounds presets all bypass the internal effects in EZkeys 2 but they all have slight differences in the selected mic pairs that are included.

So there isn’t only one mic selected per preset, but you can balance the level between mic pairs with the effect knobs. We’ve added a section in the manual for this now.

Petter Adsten - Toontrack
Support & Betatesting

2

Thanked by: Shootie and Scott Eshleman

[Petter Adsten]

Hi, we have notified our web team about this issue and they are investigating. Hopefully this will be solved soon, please try later today.

Petter Adsten - Toontrack
Support & Betatesting

[Petter Adsten]

BEST ANSWER

Whagi wrote:

now it won’t even download 🙁

There is a 1.0.1 update available now that should fix this problem. Sorry for any trouble this error may have caused.

Petter Adsten - Toontrack
Support & Betatesting

Whagi wrote:

now it won’t even download 🙁

There is a 1.0.1 update available now that should fix this problem. Sorry for any trouble this error may have caused.

Petter Adsten - Toontrack
Support & Betatesting

1

Thanked by: Whagi

[Petter Adsten]

Whagi wrote:

now it won’t even download 🙁

Please try restarting Product Manager once more to see if that error goes away.

Petter Adsten - Toontrack
Support & Betatesting

[Petter Adsten]

Whagi wrote:

I don’t have that option, so I guess im going to have to redownload the full 41GB again.

Ah, I see, did you delete the download already?

Alternatively, there will be an update version 1.0.1 that fixes the issue but it may take some time before that 1.0.1 update is ready. Re-downloading will work too.

Petter Adsten - Toontrack
Support & Betatesting

[Petter Adsten]

Hi Whagi, thanks for reporting this issue. We are working on a hotfix for this. a small update should be available shortly. Sorry for the trouble!

Petter Adsten - Toontrack
Support & Betatesting

[Petter Adsten]

Hi, please make sure that you install the Superior Drummer 3 Core library. If you have the SD3 core library installed, SD3 shouldn’t load the EZdrummer 3 Core library as the first pick at start up.

Petter Adsten - Toontrack
Support & Betatesting

1

Thanked by: Matthijs Heezen

[Author]

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