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[Petter Adsten]

The most common cause for these types of crashes are old outdated audio/ASIO drivers (drivers you may not be using that are still installed). EZbass scans them during startup and can crash during the scan. Have a quick look through your add/remove programs list to see if there are any old audio gear drivers that you can uninstall.

When the standalone app crashes, are you not getting a windows dialog, saying that a crash dump was created, and a link to that .DMP file? We would like to forward a log like that to our programmers for review.

Petter Adsten - Toontrack
Support & Betatesting

[Petter Adsten]

The window size and scale that you have when Superior Drummer 3 exits is saved in the windows registry, and then recalled when you launch SD3 again. But only if you exit it “nicely”. If you just cut power to the computer or force quit the DAW it might not save those parameters. If that doesn’t work in your sessions please let us know.

And yes, the “Reset to Default size and scale” option is a preset size/scale that cannot be customized. I’ll forward your feature request to the dev team.

Petter Adsten - Toontrack
Support & Betatesting

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Thanked by: Jeffrey Benson

[Petter Adsten]

That sounds like a bug. Is it always reverting to the default? If you resize/rescale the window, it should be saving those parameters and recall them when you load SD3 again.

Are you using the standalone or are you referring to the plug-in in a DAW? If so, which plug-in format and DAW/host?

Petter Adsten - Toontrack
Support & Betatesting

[Petter Adsten]

Copying in my reply here as well:

The Mixer tab detach button not responding when the window header is collapsed seems to depend on the length of the channel name (and the text in the top of the Logic Plug-In window). If I use the default name (Inst 1) there are no issues, but if I change it to something longer, the Mixer detach button is no longer clickable. I’ll report it to our devs to see if there is anything we can do to fix that.

Petter Adsten - Toontrack
Support & Betatesting

2

Thanked by: Bear-Faced Cow and Scott Eshleman

[Petter Adsten]

Okay, yes I have been able to confirm that the slow typing bug has the same root cause.

The Mixer tab detach button not responding when the window header is collapsed seems to depend on the length of the channel name (and the text in the top of the Logic Plug-In window). If I use the default name (Inst 1) there are no issues, but if I change it to something longer, the Mixer detach button is no longer clickable. Seems like a different bug/issue. I’ll report it to our devs to see if there is anything we can do to fix that.

Petter Adsten - Toontrack
Support & Betatesting

2

Thanked by: myron and Red Gear Music

[Petter Adsten]

Red Gear Music wrote:

Being able to detach the mixer window Slow typing when saving a preset

Hmm, not sure that we had seen this problem before.

Are you clicking the detach button in the Mixer tab or are you using the detach menu under View? And in any case, does it work if you click the button, then move the mouse slightly?

I will forward the issue with slow typing when saving user presets to our programmers, I had not seen that before but I can indeed reproduce it here on my end in Logic 12. Seems likely that it has the same root cause, but we’ll double check.

The mouse click bug has been reported to Apple by our programmers.

Petter Adsten - Toontrack
Support & Betatesting

[Petter Adsten]

If I’m guessing correctly, this is a bug in macOS/Apple’s software building tools that we have reported to Apple. The bug is that mouse clicks in some scenarios will not fire until you move your mouse.

I would recommend that you contact Apple’s support directly about this, too. And please let our support know if Apple needs any additional information.

In my tests on an Intel mac, a workaround has been to use Logic 11. Some tests have indicated that running Logic 12 in Rosetta mode on Apple Silicon macs has been a workaround, too. (Right-click Logic.app > Get Info > Open using Rosetta)

Petter Adsten - Toontrack
Support & Betatesting

2

Thanked by: Red Gear Music and myron

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