We are sorry for the inconvenience. Ive looked into your claim about not getting a reply from Toontrack support. When I searched your email address in the system I found a long email chain between you and the support staff that started on June 29th 2016. This is the last communication that we have from you. If you have further support needs please send them directly to support@toontrack.com
Michael Sanfilipp - Toontrack
Technical Marketing Coordinator
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