I have used Superior Drummer 3 for years, and recently purchased EZKeys 2 and EZBass. I am completely lost with both of these programs.
I am a stroke survivor and I have come a long way back to re-learning my DAW and making music again. I hired a tutor a couple of years ago to help me re-learn Cubase and I have put a lot of effort into writing and recording music again. To have no way to contact Toontrack to even get a referral to a tutor – who I would gladly pay – to help me learn how to use these amazing tools is beyond frustrating.
I really don’t know what to do at this point.
That your company would go through such meticulous detail to create these products, yet have no real – even paid – customer support to help the end user learn them, is mind boggling to me. What good are great tools when there is no support in learning them?
I have spent two days on this and I’m getting nowhere.
