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  • Replied May 7, 2025 at 07:50 in reply to: DONT have the product #3403299
    John
    Moderator

    @
    Hi,

    there is no order nor product registration tied to your email adress.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Replied April 30, 2025 at 21:39 in reply to: product serial number #3400151
    John
    Moderator
    PGM80 wrote:

    Hi Scott,

     

    I’ve just bought Superior drummer 3 through Thomann.

    I did receive a code(20 digis), but not a 5 digit code you need in the product manager.

     

    What can I do?

     

    grz Wim

    Operating system: Windows 10

    Hi, when you register a new product in the Product Manager app, there are 5 fields where you are supposed to enter 4 digits in each; 5×4=20.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

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