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[John]

Hi,

I would do the following:

Close Logic.
Go to {Mac HD}/Library/Audio/Plug-Ins/Components/ and delete the ‘Superior Drummer 3.component’ file
Clear the AU cache by following the instructions in this FAQ: https://www.toontrack.com/faq/my-toontrack-plug-in-is-missing-from-logic-garageband/

Reboot your Mac. Open the Product Manager and Download the SD3 3.3.7 Installer again (if you have deleted it). Run it and make sure you click ‘Customise’ and then check that the AU plug-in is indeed being installed (see screen shots).
Next, start Logic.

BR,
John

John Rammelt - Toontrack
Technical Advisor

1

Thanked by: Steve Russo

[John]

Hi,

I am afraid you have missed the info on the Dark Industrial product page that it is an EZkeys 2 library which requires EZkeys 2.

In this EKX for EZkeys 2, the absolute contraries of the audio scope come…

This EKX requires EZkeys 2. Learn more about the program…

 

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Michael Roberts wrote:

does this mean I can trial it again with a new account, or on a different computer, or both?

Hi,

AFAIK, both should work.
Just make sure that if you decide to buy it, be logged in to your main account when registering it.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi Mark,

the Hitmaker SDX is an expansion library for SD3. i.e. an add-on. There is a Bundle offer in the web shop now.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi Neville,

questions about what is or isn’t in development will never be answered in the Forum due to several reasons but Toontrack always take requests and feedback posted here into consideration.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Michael Roberts wrote:

I’m also having this issue – downloaded the trial of EZD3 but it said it had already expired. Apparently it was trialled a couple of years ago, but I’ve no memory of ever trialling it.

I’ve been waiting for support to get back to me for a few days, but haven’t heard anything yet. I know it’s the holiday season, so people may not be working, but I’m worried that the current deals will end before I’ve had a chance to trial the product 🙁 I’ll only need a day or two to trial it. Surely someone can help??

Hi,

unfortunately Forum Tech advisors can’t help you with that particular issue, only Toontrack Support can do that.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

gregory wilson wrote:

15dec24: Created and account, downloaded Toontrack PrdMngr, downloaded ED3, tried to launch get the error code “sound library issue” tried rescan and restart no change!  Mean while my 10 day trial is evaporating and no chance to evaluate this product.

The competition is looking better everyday!

How about some help Toontrack.

Hi,

did you also download and install the Core Trial library? Without a library the software doesn’t work as expected.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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