10

[John]

Hi James,

recording from the DAW to the plug-in as described above doesn’t work for you?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Edgars Rakovskis wrote:

Should I write an email to the developers directly or I misunderstood the process and you are forwarding these requests to them already?

Toontrack HQ scans the ‘Requests & Feedback’ section of the Forum, so no need.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

please just use the Toontrack Product Manager Application. The web interface has no way of knowing what you have installed or not, unless you manually mark it as installed.
Plus, if you download stuff from the web interface and manually run installers from the Finder/Explorer, you may actually face a message that the installer in question is too old for your current OS, which doesn’t happen when you use the PM App.

Your screen shot from the PM looks right to me.
The 1 product you have that isn’t installed could be one that isn’t possible to install, e.g. EZdrummer 2 if you have EZdrummer 3 installed.

Trust the PM✌🏻

BR,
John

John Rammelt - Toontrack
Technical Advisor

1

Thanked by: Scott Eshleman

[John]

Hi,

this is the right place for Requests but I can’t share any new info regarding this. As always, upcoming versions, features and stuff are communicated via the main site and/or email.

Not being a programmer, I can imagine this being trickier than you might think since the Bounce rendering pulls info from the source’s library microphone configuration settings.
But I may very well be wrong.

BR,
John

John Rammelt - Toontrack
Technical Advisor

1

Thanked by: Edgars Rakovskis

[John]

Hi,

you can hard pan a Mono source in the SD3 mixer and then select its output, e.g. Output 3-4, then create a Mono Aux Input or Instrument channel in your DAW, where you set the Input to the channel your hard panned 3 or 4 (in this case).  Cubase needs special treatment and it’s either Mono all or Stereo all (which is Default).

BR,
John

John Rammelt - Toontrack
Technical Advisor

1

Thanked by: Scott Eshleman

[John]

Pyronious wrote:

Same problem here. Google search led me here. Trying to uninstall EZ Drummer 2 on macOS 15.5 and get this error:

Strange that the installer works but the uninstaller does not.

• This post was modified 5 months, 3 weeks ago by Pyronious.

Hi,

does this happen when you uninstall from the Product Manager application? I.e. Download the installer from within the PM and then click the small menu right next to the ‘Download’ button and then click Uninstall.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

have you contacted Support via the ‘Contact Support’ button found at the bottom of every FAQ page?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

chazgreen11 wrote:

I’m having the same exact issue now. Looks like a few people have had it over the years, any fix?

Hi,

exact issue as…?

Has your purchase not gone through?

Did your money not get returned?

Did the order go through but you do not have the product(s) registered?

Did you not get a confirmation email?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Is it possible for you to save a project with said cymbals and piano only and zip archive it and attach to a post here? Preferably together with an audio file that showcases the distortion.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

BEST ANSWER

Hi,

you are using the web interface. Please download the Toontrack Product Manager Application to download and manage your products.

BR,
John

John Rammelt - Toontrack
Technical Advisor

Hi,

you are using the web interface. Please download the Toontrack Product Manager Application to download and manage your products.

BR,
John

John Rammelt - Toontrack
Technical Advisor

2

Thanked by: Scott Eshleman and Brentlilwall80@gmail.com

[John]

Hi,

Toontrack never “hints” or post anything beforehand here on the Forum. NDA’s and stuff. When something is communicated, it’s done officially via the main site and/or email.

Suggesting it’s a dead product because there isn’t a completely new version of the software out seems strange to me. I think there are about two SDX releases per year which suggests the opposite.

BR,
John

John Rammelt - Toontrack
Technical Advisor

5

Thanked by: facekiller, Tom Harris, Bear-Faced Cow and 2 others.

[John]

Hi,

if you are using EZkeys standalone, please visit the Settings for Audio/MIDI and make sure your controller’s interface is checked as active MIDI input.
If you are using it as a plug-in, please consult your DAW’s manual or specify here which one you use.

BR,
John

John Rammelt - Toontrack
Technical Advisor

1

Thanked by: ron-e-g

[John]

Hi,

please try restoring the MIDI Database in Settings > Advanced.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

there are two types of grooves that can appear in the Bandmate groove browser.
– Toontrack EZkeys MIDI from your Grooves library that matches the rhythm (transients) in the imported source file. Bandmate may automatically modify the grooves to better match the rhythm in certain cases even before you start using the amount knobs.
– User MIDI from your user libraries.

The groove controls will manipulate the groove that EZkeys 2 matched your idea to.
Note Amount: The Note Amount knob will tell the Bandmate algorithm to use more or less notes based on the accents, transients, and notes that Bandmate finds in your source material.
Octave: Transpose the generated groove up or down in octaves.
Edit: The Edit knobs and settings controls the timing and velocity of the groove.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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