[ilter]

What we, SD2 owners need:

-Crossgrade-
For owners of any version of Superior Drummer 2
$319 | €269 | 2 499 SEK

Is it THAT difficult to understand?
I would be a little disappointed to be treated the same way as EZDrummer owners,
but I don’t mind paying the same money as they do, when they want a crossgrade.

What’s wrong with that?

Music Producer, Mixer
Certified Pro Tools Instructor
& Creative at Apple
https://www.linkedin.com/in/ilter/

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Thanked by: Bartholomew Boge and Jan

[ilter]

Sorry, I couldn’t get that ‘more mint’ solution.
Care to elaborate?

Music Producer, Mixer
Certified Pro Tools Instructor
& Creative at Apple
https://www.linkedin.com/in/ilter/

[ilter]

Shannon wrote:

I hate to beat a dead horse but this is something I would expect from Avid NOT TT!

I started with EZD years and upgraded to SD2 so I basically paid full retail for SD2 NOW I get no credit for purchasing your flag ship product? I am very disappointed!

I upgraded ProTools last in 2015 or something. I have 12.6… I am done. I use Samplitude Pro X and Cubase Pro 10. I keep them up to date. Why? Because they have always took care of me as a customer.

Today, I needed some orchestral percussion. I was prepared to upgrade and buy the OP set. You lost a sell. I will go elsewhere. It’s the principle of it.

You really should repent. You screwed your best customers and for what?

Exactly, it’s the Avid move.

It seems like ToonTrack too, has become a company that is not a customer, but a profit-oriented.
Too bad 🙁

Music Producer, Mixer
Certified Pro Tools Instructor
& Creative at Apple
https://www.linkedin.com/in/ilter/

• This post was modified 4 years, 6 months ago by ilter.

1

Thanked by: Pete_34

[ilter]

SouthernQ wrote:

How is it that there is no upgrade from SD2? After the money I have spent and the nearly dozen libraries I have bought, this doesn’t feel right. Not happy.

Same here! 🙁

Music Producer, Mixer
Certified Pro Tools Instructor
& Creative at Apple
https://www.linkedin.com/in/ilter/

[ilter]

I can’t believe I can not upgrade my SD v2 to v3 now… unbelievable.

I am even willing to pay the same amount of the available crossgrade from an inferior product (EZ Drummer),
but paying the full price for the newer version of the flagship product is not fair.

Please.

Music Producer, Mixer
Certified Pro Tools Instructor
& Creative at Apple
https://www.linkedin.com/in/ilter/

1

Thanked by: Ben_4

[ilter]

Tergo wrote:

I’ve read my way through a couple of these pages, and am finding myself agreeing with the people feeling betrayed. Here’s what I feel most have failed to articulate.

It’s fair for a company to offer introductory upgrade pricing when they have a new product out, the fact that the pricing ends doesn’t bother me. I’ve let that timer run out many a time and was happy to pay more to upgrade a product when the time was convenient.  The difference is there was still an upgrade path to thank me for being a customer. I still felt as though my investment in that company meant something to them. Toontrack is treating us all exactly the same as they would any newcomer, and that’s a jagged pill for most to swallow. They’re saying it means nothing to have purchased SD2 and have helped them develop their new platform.

And I don’t doubt SD3 is worth $400, I can’t imagine how difficult it is to record and package thousands of samples in an industry-leading, intuitive plugin format. I just know for me it’s not worth $700.

It’s true they gave 8 months notice, I honestly wasn’t paying that much attention. Even if I was, $200 is still a lot of money to spend on a new version of something you already have. I haven’t even paid SD2 off the Sweetwater card yet. Kudos to those who were able to take advantage of it, I made the silly assumption there’d be some slightly less favorable path forward if I chose not to, to at least pay off SD2 first.

Also true that SD2 still works. It’ll have to for me because I can’t bring myself to reinvest in a company that says “what have you done for me lately?”

Exactly my sentiment.

It is UNBELIEVABLE.

ToonTrack, please do not treat your customers like Avid does.

Just like many others wrote on previous pages, I didn’t know there was no upgrade path for SD v2 users!

Music Producer, Mixer
Certified Pro Tools Instructor
& Creative at Apple
https://www.linkedin.com/in/ilter/

1

Thanked by: Bartholomew Boge

[Author]

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