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[Graze]

Did you find an answer to this??…. I’m trying to solve this as well.

[Graze]

Maybe something to do with Reaper.
I have a TD-4 into SD2 on a mac/Logic and it’s amazing. If you’re on a mac (not sure if they do for pc) you could get the Toontrack Solo app which means you don’t have to run SD2 through Reaper. Make sure it’s input setting is set to “E-Drums” though. That way you could see if Reaper is the issue.

[Graze]

Just as well I didn’t do a re-install of everything, it’s just gone back in for another new logic board!

….any chance you could get a ‘1 click’ installer/authorise by the end of the week?

[Graze]

I’ve raised the same issue , let’s wait and see

[Graze]

@Olle said:

>> It’s now had a new logic board.

That would certainly change the ID.

Olle,
Your certainty on that, is exactly what makes it puzzling… all of this nonsense was before it had a new Logic board, so it has me stumped

[Graze]

Scott,
no, it just happened one morning. Where does it get the number from? ( just tell me if that’s a security thing for Toontrack but it may help me to solve the mac problems). The mac has had some strange issues, maybe this was just another in a long line. It’s now had a new logic board. I re-authorised EZ yesterday but I’m holding off on the rest as it’s still not right, it’s going back to the repairers so I have a feeling I may have to do them all over again and again ( hence the original query and the yearning for a ‘1 click’ thing ).

[Graze]

Maybe that’s not such a a bad suggestion then?

Scott, you may be able to help solve another issue I have. Recently my imac decided that Toontrack products were not authorised (and some other plug-ins as well). When I did re-authorise the first one ( one of the EZ expansions, I think) I noticed the computer ID had changed. Would Toontrack stuff get the computer ID from 2 different sources? (I always thought it got that sort of thing from the ethernet card or logic board)

Thanks

[Graze]

@Scott said:

@Graze said:

When installing EZX Expansions, do I just download the version listed underneath my serial number, or the update, or the listed version then the update?

Is there a place where with 1 click, I can install all of my Toontrack products, rather than the whole painful process taking hours?

Can I contact someone by phone? (UK)

Install the full product installer (version underneath the serial number) and then install the update that is located in the Updates tab.

Currently, there isn’t a 1 click install solution.

Toontrack doesn’t have phone support. There is this support forum our you can contact Toontrack directly via the FAQ below.

http://www.toontrack.com/faq/

Thanks Scott,
Toontrack really need to sort this ‘1 click’ thing out. As I have 5 or 6 EZX expansions, that amounts to between 10 and 16 installers by the time the midi updates are in there as well. That’s just too much. At the moment, I’m running with the logic drum plug-in, I’m trying to work up the enthusiasm to do SD internet install, 4 discs install + up to 16 EZX installs…… just a bit of feedback from a customer…..

[Graze]

thanks Gseshieman,

yes EZ1, thanks for the info.

[Graze]

When installing EZX Expansions, do I just download the version listed underneath my serial number, or the update, or the listed version then the update?

Is there a place where with 1 click, I can install all of my Toontrack products, rather than the whole painful process taking hours?

[Graze]

When installing EZX Expansions, do I just download the version listed underneath my serial number, or the update, or the listed version then the update?

Is there a place where with 1 click, I can install all of my Toontrack products, rather than the whole painful process taking hours?

Can I contact someone by phone? (UK)

[Graze]

Hi, I have 5 discs, the first will not work ( installer is out of date) so I’m downloading from the website.

In order to get the FULL install of SD, do I have to continue with the other 4 discs? or will the internet “sound installer ” do that?

thanks

Graze

[Author]

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