[Gerry Lane]

Hi John….I have the same problem. ABSOLUTELY ALL of my Toontrack uninstall options are completely greyed out!! I want to uninstall Superior Drummer 2 (it doesn’t work with  Reason 12…I keep getting an error message) plus, I want to free up hard drive space!!  WHAT CAN I DO?

Gerry Lane

[Gerry Lane]

Hi John.

Thank you very much for you very kind attention and great support….very much appreciated.

I will shoot Propellerhead an email but, I don’t have any great hope in a solution to this particular problem.

Please consider this done, dusted and sorted.

THANK YOU again.

 

Gerry.

Operating system: macOS Monterey (12)

Gerry Lane

1

Thanked by: John

[Gerry Lane]

Hi John.

The main reason that I want to uninstall SD2 and reinstall it again is because….it’s not working. Everything else works…..EZ Drummer works, SD 3 works etc.

I have done several plugin scans in Reason 12 and, it stops every single time at SD2 telling me that there is an error!!

 

Best wishes.

 

Gerry.

Operating system: macOS Monterey (12)

Gerry Lane

[Gerry Lane]

Hi John.

Thank you so much for the reply….I really appreciate it!

YES….I was thinking that there might be a corrupt file issue with SD 2 because, I couldn’t find a way to uninstall it and then reinstall it again but the thing is….none of my 67 Toontrack products give me the option to ”uninstall”…..they are all greyed out!!! (Please see the attached photos)

My computer now is a brand new M1 Mac Mini with 16GB Ram and a 512GB SSD and the OS is Monterey 12.5.1

So, what do you think….would a complete uninstall of all Toontrack products (deleting the folders) help with this issue?

 

THANK YOU again John.

 

Best wishes.

 

Gerry.

Operating system: macOS Monterey (12)

Gerry Lane

[Gerry Lane]

Thank you for the quick reply Scott……I will check that out!!!

Gerry Lane

[Gerry Lane]

Yes, I’m using Sonar 7 Producer but only for my Toontracks stuff…..I use another program for recording.
I am using the Line6 UX 2 soundcard and I have updated all my drivers on that. The PC is new….7Gigs of ram. I will check for improved drivers for Sonar.
As you probably read above RM…I did a re-install of everything…..first from the original disc, then the 32bit upgrade and finally the 64bit upgrade….(but it does not read (64-bit) right next to the 1.2.1 version number in the plugin interface!!)
I open EZ Drummer inside Sonar and drag the patterns in from there…..the pattern goes in perfectly….I do NOT drag the the patterns in just from Toontracks Solo software. 
Thanks for the help RM……I really am close to just getting rid of it all and look for an alternative….I’ve lost so much time on this.

Gerry Lane

[Gerry Lane]

Sonar picked it up Scott no problem….it all opens up ok and if I click on a drum…snare, tom etc…it sound good….I can audition the grooves but after a while, it just freezes up. If I drag the groove into Sonar….and try to play it…NOTHING. I can see the groove but no sound and then it just freezes up as well!!

Gerry Lane

[Gerry Lane]

Hi Scott.
Yes, I did read the ‘Important ReadMe.rtf document.
I actually uninstalled all my Toontracks stuff and reinstalled EZ Drummer again…(from the disc) in my VST folder. Then I installed the 32bit update…(like it said on the ‘Important ReadMe.rtf document….and then I installed the 64bit update….it still dosent say 64bit on the plugin interface but…when I open up Sonar…it does say 64bit…..and, still the same problem….everything just freezes up. So, at this stage I’m about ready to just forget about the whole thing…..I’ve lost enough time on it…..(and I haven’t even started on Superior Drummer yet!!!)

Gerry Lane

[Gerry Lane]

The only download for EZ Drummer PC version on my product page Dave is this:  EZdrummer WIN 121.zip  (which I already downloaded and apparently is not the 64bit version)

Gerry Lane

[Gerry Lane]

Hi John.
Thank you for getting back to me.
I think that you are right….it does not say 64bit on the plugin interface.
One of the Toontrack tech people told me to download this : https://www.toontrack.com/downloadfile.asp?id=334535&prod=7&file=EZdrummer_WIN_121.zip&upid=186     EZdrummer 1.2.1 for Windows XP or newer 2010-07-05   22, 8 MB
So, I’m guessing that it is not the 64bit version. Where can I download that john?
Thanks again.

Gerry Lane

[Gerry Lane]

Yes I am Scott…Sonar 7 64bit and EZ Drummer 64bit!!

Gerry Lane

[Gerry Lane]

Hi Rm.
I did all that you suggested…..and I got it to work….thanks a million.
Now, the problem I have is….Ez Drummer plays fine for a while but every so often it just freezes up and I have to shut down Sonar and re-open it again to get it going. It also happens when I try to drag and drop the patterns into Sonar!!!
What could be causing this and how can I sort it out……any ideas RM???
Thank you for your time.
 
Gerry.

Gerry Lane

[Gerry Lane]

Hi RM.
I just saw your answer…..thank you very much for that.
I will try what you have suggested.
Take care.
Gerry.
 

Gerry Lane

[Author]

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