Replies created

 

Viewing 15 replies - 1 through 15 (of 29 total)
  • Erwin Ew
    Participant

    > I’m afraid that is the best time table we can provide.

    @Scott, can you contact the Toontrack development team and request them a real time schedule? Are we talking about days? weeks? months? I’m really concerned that this issue has no priority with up-coming Black Friday to release new products. Toontrack management should be informed about releasing a product which is broken and affects all new customers. Thanks.


    Reply To: Problem with SD3 version 3.2.6? version: 3.2.4
    Operating system: Windows 10
    Erwin Ew
    Participant

    @Scott, can you provide a schedule when an update will be available? A time frame “released asap” is no longer acceptable as this problem has been reported at 6 October 2021 (around 7 weeks ago) and we don’t see progress. The temporary workaround to downgrade to v3.2.4 is not known to new customers.

    My advise is to completely remove broken version 3.2.6 from the releases and restore 3.2.4 as default version when Toontrack is not able to fix this issue.

    Look forward to hear from you.


    Reply To: Problem with SD3 version 3.2.6? version: 3.2.4
    Operating system: Windows 10
    Erwin Ew
    Participant

    Still no fix available for v3.2.6?


    Reply To: Problem with SD3 version 3.2.6? version: 3.2.6
    Operating system: Windows 10
    Erwin Ew
    Participant

    Uninstall broken version 3.2.6. Then reinstall version 3.2.4 which works fine. Luckily, this is still available in my account.


    Reply To: Problem with SD3 version 3.2.6? version: 3.2.6
    Operating system: Windows 10
    Erwin Ew
    Participant

    I really don’t like the new behavior of changing the velocity of all notes when only one note is selected. For me this is a bug and I would like to downgrade to the previous version which worked fine. Hopefully I can still download the previous version in my account.

    Toontrack, can you please restore the old behavior?


    Reply To: Problem with SD3 version 3.2.6? version: 3.2.6
    Operating system: Windows 10
    • This post was modified 3 years, 8 months ago by Erwin Ew.
    Erwin Ew
    Participant

    Hi Lukas!

    My setup is as follows:
    Roland TD12 MIDI out (5 pin cable) -> RME Fireface 802 -> Firewire cable to my desktop computer.
    I’ve added a separate DeLOCK PCIe FireWire 1394A card. (USB to Firewire is not possible)
    I’ve lots of USB hubs and devices connected to my PC, so I decided to add a separate Firewire card for audio only. The performance should be similar with USB. (I did not test this)

    Some suggestions to decrease the latency is to tweak the ASIO buffer size and samplerate. Rule of thumb:
    – A smaller the buffer size decreases latency, but increases ticks and distortion.
    – A larger buffer size increases latency, but decreases ticks and distortion.
    – A higher samplerate also increases latency. 44.1kHz or 48kHz is enough for Superior Drummer.

    RME developed their own optimized audio driver and hardware for Windows and Mac to minimize latency. Steinbergs ASIO (Audio Stream Input Output) is especially designed for direct monitoring during recording and does say anything about latency.

    Success!

    Erwin Ew
    Participant

    I’ve purchased the first two SDX:

    1. N.Y. – Avatar is shipped by default with SD2 (vol 1).
    2. N.Y. – Allaire and N.Y. – Hit Factory are bundled with New York Studios vol 2.
    3. N.Y. – Legacy continues vol 3 contains 3 kits, recorded in the Avatar studios.
    These are different drumkits with their own sound.

    I suggest Toontrack to put N.Y. – Avatar in the store as a separate SDX product, because it is currently only bundled with SD2.
    See also this request: https://www.toontrack.com/forum/superior-drummer-3-help/n-y-avatar-kit-not-available-on-sd3/

    Erwin Ew
    Participant

    @Henrik said:
    Ok – so you wish for Superior Drummer 3 to remember the last functioning Audio Interface? We have discussed this before, and I agree – that is the way it should work. I will take a note of this and we’ll see what we can do about it. Thanks for the feedback!  

    Thank you very much!

    Erwin Ew
    Participant

    Just my feedback about your original Roland question and latency:
    I’ve a Roland TD12 as well with RME Fireface 802 audio interface (Firewire). I use Windows with Reaper and SD3 samples located on a normal 7200rpm harddisk, Intel Core I7.

    My smallest possible buffer size is 64 Samples on 48kHz sample rate and no clicks and pops with SD3, but never tried this with SD2. This is similar to:
    Output latency: 2.8ms
    Buffer latency: 1.0ms
    This is extremely good compared with other audio software which requires most of the times larger buffer sizes.

    SD3Latency.png

    In a normal recording setup I always use 128 samples, 48kHz in Reaper with SD2 or SD3. Then it is also possible to add additional effects outside SD. This is similar to:
    Output latency: 4.8ms
    Buffer latency: 2.7ms

    To be honest, I don’t hear/feel the difference between 64 or 128 samples.

    For mastering I always use high buffer sizes such as 1024 samples where latency does not make sense.

    My conclusion:

    – SD3 has a very good performance and impossible to hear latency which makes it ideal for E-Drum recordings and playing live.
    – An SSD decreases loading time at startup compared with a HD, but has no effect on playing when it’s loaded in RAM.
    – Additionally, the whole repsonse of the kits in SD3 is much better, including the HH control. The dynamic range of the new kits is much better, even with a clean kit without any effects. I wish SD3 was 10 years earlier available.

    I can’t say anything about MAC. Maybe this is helpful for others… Wink

    Erwin Ew
    Participant

    @Henrik said:
    Can you describe the problem a bit more, e.g. what is it you want to be fixed?  

    Hi Henrik,

    The original text is located on this page (scroll a little bit down):
    https://www.toontrack.com/manual/superior-drummer-3/7/7-3-edit-midi-edit-play-style-and-the-grid-editor/#7-3-2-the-grid-editor

    Original text:

    Grid editor header bar:
    Cursor tools
    The Arrow tool allows you to select a note or group of notes by lassoing them.
    The Pencil tool allows you to add notes to the Song block.
    To avoid the need to constantly switch between tools The arrow tool can be instantly changed to the add note tool by pressing Command + Option (Mac) on your keyboard (Alt+Control PC).

    When you hover over the “mouse pointer” icon in the Grid editor (upper left corner), it displays the tooltip:
    “Pointer tool; use to select or move notes”, but the user guide mentions “Arrow tool” which is confusing.
    Note: The tooltip on the “mouse pointer” in the MIDI track (lower left corner) also mentions “Pointer Tool (1)” which is correct.

    I suggest the following improvements:

    1. Change the user manual to: “The Pointer tool allows you to select a note or group of notes by lassoing them. This can be activated with the number 1 key on your keyboard.”
    2. Change the user manual to: “The Pencil tool allows you to add notes to the Song block. This can be activated with the number 2 key on your keyboard. “

    3. Remove incorrect scentence “To avoid the need to constantly switch between tools The arrow tool can be instantly changed to the add note tool by pressing Command + Option (Mac) on your keyboard (Alt+Control PC).” because this opens the preview window on PC and does not switch between the two tools.

    Same for 7.4 Editing Song Blocks on the Timeline:
    4. “The Arrow tool will be the most commonly used” -> Change to: “The Pointer tool will be…” “This can be activate with the number 1 on your keyboard.”
    5. “The Scissor tool allows you to cut/segment Song Blocks on the Song Track. This can be activated with the number 2 on your keyboard.”

    6. Add keyboard shortcut 1 to the Pointer tooltip: “Pointer tool (1); use to select or move notes”.
    7. Add keyboard shortcut 2 to the Pencil tooltip: “Pencil tool (2); use to insert new notes”.

    Now all text and tooltips are consistent. I know how it works, someone decided to rename Arrow to Pointer as a last minute action. Laugh I hope this helps.

    Thanks,
    Erwin

    Erwin Ew
    Participant

    You’re right, the Avatar drumset is the default kit in Superior Drummer 2. (AKA core library supplied with SD2) I think this is not available as separate SDX expansion product. You can consider to buy the full version of Superior drummer 2 and Superior Drummer 3 upgrade. I use this setup and works perfect.

    The Avatar mix settings are also available after upgrading from SD2 to SD3 with the same sound.

    Erwin Ew
    Participant

    @Henrik said:
    We will add support for tempo maps in User MIDI grooves in a coming update!  

    That would be great! Thanks a lot for your support and great products.

    Erwin Ew
    Participant

    Fixed by downloading the MicrosoftProgram_Install_and_Uninstall.meta.diagcab tool:
    https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

    Note: This tool fixed uninstall problems of the “Toontrack Product Manager” as well.

    Erwin Ew
    Participant

    @Miroslavl said:
    The only SDX update that I had issue with (and I think the devs are aware of it) is the “Custom & Vintage” pack.

    Yesterday I’ve successfully installed the “Custom & Vintage SDX” with the updated “Superior Drummer v3.0.2” on Windows 10.
    Note: I’m upgraded from SD2, so I’m not sure if this makes sense.

    Maybe redownload the latestion version of the “Toontrack Product Manager”?

    Erwin Ew
    Participant

    I solved this by upgrading the SD2 libraries with the Toontrack Product Manager.

Viewing 15 replies - 1 through 15 (of 29 total)

No products in the cart.

×