[DSM Interactive]

Thank you for your reply, Scott.

After considerable vexation, I’ve now been able to add a second authorisation for Superior Drummer 2.0, which is the product I was concerned about. I had removed an authorisation and was unable to add one (for a computer that has no internet connection) via Toontrack Product Manager — the “Authorize This Computer” button was greyed and inaccessible and although an “Empty authorisation slot” was showing, I couldn’t find anywhere to add the other computer. Thus I assumed an unused registration must need to be removed first. I appreciate you clarifying that that’s not the case.

In fact I found an active/accessible Authorize Computer button in the SD2 panel of the web interface and was able to use that to add the activation for the extra device. It now seems that the web interface product management page on your site provides more functionality than Toontrack Product Manager, and the latter is limited to managing licenses on the current device – I had not realised that.

[Author]

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