Upgrade toontrack software to latest version

[Frankehv]

I like to install my just bought product.  Alt Rock...

I like to install my just bought product.  Alt Rock EZX.   When I try try to install the message appears “Upgrade toontrack software to latest version”

 

I installed the latest version of the Product Manager.

What should I do?

Operating system: Windows 10

I like to install my just bought product.  Alt Rock EZX.   When I try try to install the message appears “Upgrade toontrack software to latest version”

 

I installed the latest version of the Product Manager.

What should I do?

Operating system: Windows 10

Topic

[Paul Seaman]

Hi Scott & Scott,

Sorry for the late reply. I have been locked out of the forum for 2 weeks, for some bizarre reason?! Tech. Support had to resolve the complex issue in the end.

But yes, I re-downloaded and re-installed everything from scratch again last week. The UPDATE notice appeared in the end, which was great. So I’m all up to date now thanks.

Paul

Operating system: Windows 10

EZ2 Drummer / Sibelius 8.6 / Cubase 9.

Dell Inspiron 3737, 1.70gHz, 16GB RAM, 64-bit, Intel Core i3.

• This post was modified 10 months, 2 weeks ago by Paul Seaman.

[Oruro]

On Step 2,when I hit Install product – I get this message,

No Software found

No Toontrack software that is recommended or needed for using this product has been detected on your computer.

 

I have the latest Product Manager, all very frustrating.

 

Stuart

Operating system: Windows 10

[Scott]

Oruro wrote:

On Step 2,when I hit Install product – I get this message,

No Software found

No Toontrack software that is recommended or needed for using this product has been detected on your computer.

 

I have the latest Product Manager, all very frustrating.

 

Stuart

Operating system: Windows 10

Can you provide any details on what exactly you are installing?

Scott Sibley - Toontrack
Technical Advisor

[jstone]

I need the new software update asap  stonebalifo711@gmail.com

Operating system: Windows 10

[Scott]

jstone wrote:

I need the new software update asap  stonebalifo711@gmail.com

Operating system: Windows 10

What product are you updating? Can you provide more detail please?

Scott Sibley - Toontrack
Technical Advisor

[DrumIQ]

I just bought the Gospel EZX, but I can’t install it becuz of this msg saying I should upgrade my Toontrack sampler, any help pls I am using logic and I want to open it in there

 

thanks Elton

Operating system: macOS High Sierra (10.13)

[Scott]

DrumIQ wrote:

I just bought the Gospel EZX, but I can’t install it becuz of this msg saying I should upgrade my Toontrack sampler, any help pls I am using logic and I want to open it in there

 

thanks Elton

Operating system: macOS High Sierra (10.13)

EZX expansion libraries require a sampler to load. You need either Toontrack EZD2/3 or S3.

Scott Sibley - Toontrack
Technical Advisor

[DrumIQ]

How do I get it ? Is there a link pls

[Scott]

DrumIQ wrote:

How do I get it ? Is there a link pls

https://www.toontrack.com/product/ezdrummer-3/

https://www.toontrack.com/product/superior-drummer-3/

Scott Sibley - Toontrack
Technical Advisor

[DrumIQ]

Meaning I have to make another payment ?

[Scott]

DrumIQ wrote:

Meaning I have to make another payment ?

A requirement to use an EZX expansion library is a Toontrack drum sampler. Yes, the samplers are not free. They are a purchase.

Scott Sibley - Toontrack
Technical Advisor

[DrumIQ]

I added the EZdrummer 2 and it also don’t want to open so now I am lost

[Scott]

DrumIQ wrote:

I added the EZdrummer 2 and it also don’t want to open so now I am lost

I linked above the 2 products required to use an EZX.

You need EZD3 or S3 drum samplers. Those 2 links above.

You then purchased another EZX instead.

Here again are the 2 links for the drum samplers required to use EZX expansion packs:

https://www.toontrack.com/product/ezdrummer-3/

https://www.toontrack.com/product/superior-drummer-3/

Scott Sibley - Toontrack
Technical Advisor

[Author]

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