Upgrade for Recent Buyers

[Nicholas.Peters]

Will those of us who recently purchased EZ Drummer have to pay the full upgrade price? I purchased the previous version about a month ago. Thank you.

Topic

[Erik Phersson]

We had a bug in our website. Sorry about that. I have now added a EZdrummer 2 upgrade to your account.

Erik Phersson - Toontrack
Head Of Development

[John Sweet]

I am in the same situation as Nicholas. How do I get my free upgrade? Thanks.

[Erik Phersson]

@saxtravel said:

I am in the same situation as Nicholas. How do I get my free upgrade? Thanks.

You have an EZdrummer 2 Upgrade in your account. Click ‘My Account’ in the top menu bar and then choose ‘ My Products’

Erik Phersson - Toontrack
Head Of Development

[John Sweet]

Thank, Erik. Got it.

[Cassandra Lesh]

I need it in my account too.

[Zo]

Is it possible to buy EZ drummer 1 still and get this one free or the opposit ?

do you guyz offer EDU prices for SAE students and teachers ?

Thks

[Scott]

Zo,

As of today, EZdrummer 1 is no longer available for sale.

You can purchase EZdrummer 2 from your favorite retailer.

I don’t know of any edu sale prices for students though.

Scott Sibley - Toontrack
Technical Advisor

[beheriter]

I bought it on 12/20/2013 will the update apply to my account. Please let me know..

[Erik Phersson]

@beheriter said:

I bought it on 12/20/2013 will the update apply to my account. Please let me know..

You are not eligible for a free upgrade but you can still buy an upgrade at the regular discounted price just as everyone else.

Erik Phersson - Toontrack
Head Of Development

[Timo Teufert]

I just received EZ Drummer 1 (ordered it on Saturday) and installed it successfully. Now I’d like to upgrade to EZ Drummer 2, but when I click on the icon on the “My Products” page, nothing happens. What can I do?

[Erik Phersson]

@Timo_1 said:

I just received EZ Drummer 1 (ordered it on Saturday) and installed it successfully. Now I’d like to upgrade to EZ Drummer 2, but when I click on the icon on the “My Products” page, nothing happens. What can I do?

Not sure why nothing happens when you click on ‘My Products’ but there is a EZdrummer 2 Upgrade registered to you account. Can you try another web browser?

Erik Phersson - Toontrack
Head Of Development

[Timo Teufert]

Thanks. After restarting the computer twice and after attempting the upgrade for about 10 times, it suddenly worked. I don’t know why. I use MS Internet Explorer. Anyway, I’m happy that it’s running now. Thanks again.

[Ron.Oliver]

Hi, I purchased EZdrummer on March 23 specifically so I’d have the upgrade to EZdrummer 2, but when I look at the my products page online it’s showing the EZdrummer 2 upgrade as unauthorized…

Thanks,

[Ermin Beganovic]

I bought EZD1 in March as well and i dont see EZD2 in My Products.

[Erik Phersson]

@Ron.Oliver said:

Hi, I purchased EZdrummer on March 23 specifically so I’d have the upgrade to EZdrummer 2, but when I look at the my products page online it’s showing the EZdrummer 2 upgrade as unauthorized…

Thanks,

It will show as Unauthorized until you have installed it and authorized it, something that can be done online from within EZdrummer 2 itself.

Erik Phersson - Toontrack
Head Of Development

[Author]

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