Update Installation Issues

Product Manager
Viewing 8 replies - 1 through 8 (of 8 total)
  • Olof
    Moderator
    BEST ANSWER

    Hi,

    Just do what the error message says: Reinstall the full product (the EZX). For each EZX, click Show Details, download the full installer, use the menu to the right of it to uninstall the product, then install it.

    Cmd-R refreshes both what downloads are available and what is installed. The latter (installation status) is also updated every time the Product Manager window is activated.

    Olof Hermansson - Toontrack
    Coder

    1

    Thanked by: Rob Collins
    Rob Collins
    Participant

    Thank you, I feel like such an idiot.  I tried everything except carefully reading the error.

    It’s all ok now.

    Hill Music
    Participant

    Hello Rob,

     

    did you install the full EZD 2 with 3.2 GB  online… ?

     

     

    My Version:

    EZD2 version is 2.2.2 WIN10

    Soundlibaries 1.1.2

     

    Have the same problem …

    but no time to install EZD2 and 16 EZX …

     

    Thank You


    Operating system: Windows 10
    Rob Collins
    Participant

    My issue was that I needed to install the two specific EZX Expansions but I was misreading the error as say I had to re-install the full EZ Drummer.

    I just had to download, uninstall then re-install the two expansions and it was fixed and fine.


    Operating system: macOS Monterey (12)
    Steve
    Participant

    I have the same issue with Nashville, but I can’t reinstall because the installer says, “Installer needs to be updated. The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information.”

    I’m also on MacOS 12.


    Operating system: macOS Monterey (12)
    Solomon Alufooa
    Participant

    Hi,

     

    I bought the EZX Reggae Drum and download the Toontrack Product Manager for MAC, later run the installation, however it requires Sampler Software

    before installing Reggae EZX, What does it mean? I am I missing something?

     

     

    Solomon Alufo’oa

    Solomon Islands


    Operating system: macOS Mojave (10.14)
    Scott
    Moderator

    Hi,

     

    I bought the EZX Reggae Drum and download the Toontrack Product Manager for MAC, later run the installation, however it requires Sampler Software

    before installing Reggae EZX, What does it mean? I am I missing something?

     

     

    Solomon Alufo’oa

    Solomon Islands

    Operating system: macOS Mojave (10.14)

    EZX expansion packs require a sampler to work (EZD3 or S3).

    Scott Sibley - Toontrack
    Technical Advisor

    Solomon Alufooa
    Participant

    Hi Scott,

    I really appreciate your prompt response! I’ll work from and See how I get along with EZD3.

     

    Regards,

    Solomon Alufo’oa

    Solomon Islands


    Operating system: macOS Mojave (10.14)

    1

    Thanked by: Scott
Viewing 8 replies - 1 through 8 (of 8 total)

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