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Unknown error

Product Manager
Viewing 6 replies - 1 through 6 (of 6 total)
  • Replied August 22, 2017 at 07:51 #1996763
    John
    Moderator

    Hi,

    could you please elaborate? Perhaps post a screen shot and give us details about your system?

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Replied August 22, 2017 at 08:35 #1996764
    dinesh
    Participant

    bandicam-0003.jpg

    Replied August 22, 2017 at 08:37 #1996765
    dinesh
    Participant

    Sir if i log in in my new acc .. the message will apear UNKWOWN ERROR he said .. sir

    Replied August 24, 2017 at 02:32 #1996828
    dinesh
    Participant

    Sir???Confused

    Replied August 24, 2017 at 09:27 #1996837
    John
    Moderator

    Hi,

    I am sorry for the delayed reply. I think you need to contact Support directly, as the error message suggests.
    Please go to:
    https://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/
    and click ‘Contact Support’. Describe the problem and attach the screen shot.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Replied August 25, 2017 at 09:10 #1996881
    dinesh
    Participant

    ok sir

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