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Basically, I need to uninstall and start over again. I have downloaded product manager but I am at a loss as to uninstall the Superior drummer 3 and about half of the libraries,etc.
Basically, I need to uninstall and start over again. I have downloaded product manager but I am at a loss as to uninstall the Superior drummer 3 and about half of the libraries,etc.
one more required files are missing
the format of this EZX on disc is not compatible with this update.
Please reinstal the full product before applying this update.
Does it mean i have to install the whole 3.2 GB online and the 16 EZX too.
or only the EZX parts,
but then i have the same problem
uninstall is grey, Upgrad instalation not working ….
Nashville , Pop/Rock , Rock Solid , Vintage Rock
I installed EZD2 Version 2.2.2 NEW
And same problem
Hi Hill Music,
I guess you have a very old installation of either the Nashville EZX or the Vintage Rock EZX?
If so, please Uninstall this/these and then re-install the full EZX product before applying the update.
BR,
John
John Rammelt - Toontrack
Technical Advisor
Hi John….I have the same problem. ABSOLUTELY ALL of my Toontrack uninstall options are completely greyed out!! I want to uninstall Superior Drummer 2 (it doesn’t work with Reason 12…I keep getting an error message) plus, I want to free up hard drive space!! WHAT CAN I DO?
Gerry Lane
Hi John….I have the same problem. ABSOLUTELY ALL of my Toontrack uninstall options are completely greyed out!! I want to uninstall Superior Drummer 2 (it doesn’t work with Reason 12…I keep getting an error message) plus, I want to free up hard drive space!! WHAT CAN I DO?
If you are using macOS 10.14 or earlier, you can use the uninstaller which is included in the download package for Superior Drummer 2.
Otherwise, you can manually uninstall it by deleting the following:
Olof Hermansson - Toontrack
Coder
Im glad I’m not the only one having the uninstall problem.
When I down load the Project Manager I get 4 folders. Which one do I clic on?
I purchased EZ drummer last year and really liking it.
Recently I saw the new product Hitmaker SDX love the new sample ideas (exp. Phill Collins sound)
So I downloaded it but it would not authorize. (also asking me of my computer ID which I have no idea about that. Your directions showed if I use product manager I didn’t have to worry about that detail.
Hitmaker was not accessible because I now need to upgrade to Superior drummer (My mistake for not reading the requirements) which I purchased and It also added a Avatar also probably part of some bundle…
I figured I was good to go Then I purchased Hitmaker and began to download it.
Now my computer doesn’t have enough space for all these add on’s. ( again my fault)
I really like EZ drummer and I’m sure Superior Drummer will be a lot better.
So I need to delete EZ drummer so I can enjoy and experience these great new products.
Please help me to uninstall EZ drummer.
thank you
Tom Occhiogrosso.
Hi,
while I do not understand the part of you getting 4 folders when downloading the Product Manager application, the way to Uninstall EZdrummer via the PM app is to download the Installer for the Core Library and then from the small “hamburger” menu right next to the ‘Download’ button select ‘Uninstall’.
An alternative is to navigate to your {Mac HD}/Library/Application Support/EZdrummer/ folder and delete these folders:
EZX3_EZdrummer3_BrightRoom
EZX3_EZdrummer3_MainRoom
EZX3_EZdrummer3_TightRoom
which will remove the Sounds but keep the MIDI. So that’s a manual part uninstall, so to speak.
However, you will only get back about 15GB on your drive if you uninstall the EZdrummer 3 Core Library and Hitmaker is 93,5GB so I recommend installing SDX:s on an external drive, preferably an SSD one.
BR,
John
John Rammelt - Toontrack
Technical Advisor
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