Superior drummer won’t launch

Superior Drummer 3 Help
Viewing 15 replies - 1 through 15 (of 15 total)
  • drumjack52
    Participant

    SD3 is inside a folder named Toontrack which is in your Applications folder. That is if you installed to the default directory the installer puts stuff in. I don’t know if SD3 is qualified for Sonoma yet as that only dropped a few days ago.


    Superior Drummer 3 version: 3.3.6
    Operating system: macOS High Sierra (10.13)

    Jack
    aka musicman691 on other forums
    Superior Drummer 3.4.0
    Area 33 1.0.0
    Death and Darkness 1.0.1
    PT 2021.6
    OSX 10.13.6
    3.46 GHz hex core 2012 MacPro 48 gig ram

    • This post was modified 1 year, 9 months ago by drumjack52.
    John
    Moderator

    https://www.toontrack.com/faq/is-toontrack-software-supported-on-macos-14-sonoma/

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    sageskye
    Participant

    It worked fine on Sonoma the 1st time I installed it. But then I moved the large files to an External drive. It still worked fine, but then I moved something else  ( don’t Remember what ) then it didn’t work.

    I tried many times after that, but could never get it to work. So I deleted everything and installed it all over again to the default directory. This all went fine, then went into the Toontrack folder in Applications, but there was no Superior Drummer 3 in the Toontrack Folder. If I could just install that file I could launch it. Don’t know why it wasn’t there.

    Anyway, thanks for your help Maybe you could give me the correct way to reinstall again, Ron


    Superior Drummer 3 version: 3.3.6
    Operating system: macOS Sonoma (14)
    drumjack52
    Participant

    It worked fine on Sonoma the 1st time I installed it. But then I moved the large files to an External drive. It still worked fine, but then I moved something else  ( don’t Remember what ) then it didn’t work.

    I tried many times after that, but could never get it to work. So I deleted everything and installed it all over again to the default directory. This all went fine, then went into the Toontrack folder in Applications, but there was no Superior Drummer 3 in the Toontrack Folder. If I could just install that file I could launch it. Don’t know why it wasn’t there.

    Anyway, thanks for your help Maybe you could give me the correct way to reinstall again, Ron

    Superior Drummer 3 version: 3.3.6
    Operating system: macOS Sonoma (14)

    You really should pay attention to what John linked to. They recommend NOT using SD3 on Sonoma at this point in time. That it worked for you only means you were lucky. Now – not so much. Sometimes it takes a while before developers can get things working with a new OS.


    Superior Drummer 3 version: 3.3.6
    Operating system: macOS High Sierra (10.13)

    Jack
    aka musicman691 on other forums
    Superior Drummer 3.4.0
    Area 33 1.0.0
    Death and Darkness 1.0.1
    PT 2021.6
    OSX 10.13.6
    3.46 GHz hex core 2012 MacPro 48 gig ram

    sageskye
    Participant

    Thanks, I REALLY did pay attention to what he said, but my computer downloaded Sonoma without me doing it. I had just got it back from Apple for repair, and they didn’t turn off the automatic update. When my computer went down it also fried my backup. Not due to me according to Apple. They had to replace my Logic board. Anyway. it’s not a big deal I’ll wait. Thanks.


    Superior Drummer 3 version: 3.3.6
    Operating system: macOS Sonoma (14)
    Brad
    Participant

    Thanks, I REALLY did pay attention to what he said, but my computer downloaded Sonoma without me doing it. I had just got it back from Apple for repair, and they didn’t turn off the automatic update. When my computer went down it also fried my backup. Not due to me according to Apple. They had to replace my Logic board. Anyway. it’s not a big deal I’ll wait. Thanks.

    Superior Drummer 3 version: 3.3.6
    Operating system: macOS Sonoma (14)

    I’ve a spare disk connected to my Mac Studio, I’ll play around with Sonoma and see if I can come up with a temporary recipe to get you going again.


    Superior Drummer 3 version: 3.3.6
    Operating system: macOS Ventura (13)

    Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
    DAW: Studio One Pro (always up to date)
    DTX Express III (Extreme triggers), Nektar LX88
    OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
    Presonus Quantum, Faderport & Faderport 8
    Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
    2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

    John
    Moderator

    Hi,

    if you run the latest software updater, click ‘Customise’ and make sure ‘Superior Drummer standalone application’ is checked. Does it still not show up in the ‘Applications/Toontrack’ folder?

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Bear-Faced Cow
    Participant

    I know a bunch of people that are on Sonoma and there are a handful of them using SD3 with no issue other than the odd cosmetic glitch. If it is not appearing in your /Applications folder, then it is probably, as John stated, an installation issue. Best to follow John’s instructions and ensure all items are checked.

    jord


    Jordan L. Chilcott

    Web Site: https://jordanchilcottmusic.com/

    Brad
    Participant

    Thanks, I REALLY did pay attention to what he said, but my computer downloaded Sonoma without me doing it. I had just got it back from Apple for repair, and they didn’t turn off the automatic update. When my computer went down it also fried my backup. Not due to me according to Apple. They had to replace my Logic board. Anyway. it’s not a big deal I’ll wait. Thanks.

    Superior Drummer 3 version: 3.3.6
    Operating system: macOS Sonoma (14)

    Just to be clear, I have 4 Mac systems, they all indicate Sonoma is an “Upgrade” not “Update”, it doesn’t happen automatically.

    I would say to roll your system back to Ventura or wait for all the developers to certify on Sonoma. (which may be a while).


    Superior Drummer 3 version: 3.3.6
    Operating system: macOS Ventura (13)

    Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
    DAW: Studio One Pro (always up to date)
    DTX Express III (Extreme triggers), Nektar LX88
    OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
    Presonus Quantum, Faderport & Faderport 8
    Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
    2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

    1

    Thanked by: drumjack52
    Brad
    Participant

    Hi,

    if you run the latest software updater, click ‘Customise’ and make sure ‘Superior Drummer standalone application’ is checked. Does it still not show up in the ‘Applications/Toontrack’ folder?

    BR,
    John

    Hi John,

    On my one of my test systems with Sonoma, Product Manager wouldn’t install any products. I’d press the install button and nothing would happen. I did get SD3 , EZD3, EZBass and EZKeys installed, just not with PM. Perhaps an issue with Rosetta? I don’t recall being asked to install it when i attempted a software install from PM.


    Superior Drummer 3 version: 3.3.6
    Operating system: macOS Sonoma (14)

    Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
    DAW: Studio One Pro (always up to date)
    DTX Express III (Extreme triggers), Nektar LX88
    OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
    Presonus Quantum, Faderport & Faderport 8
    Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
    2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

    • The post has been modified 2 times, last modified 1 year, 9 months ago by Brad.
    drumjack52
    Participant

    Hi,

    if you run the latest software updater, click ‘Customise’ and make sure ‘Superior Drummer standalone application’ is checked. Does it still not show up in the ‘Applications/Toontrack’ folder?

    BR,
    John

    Hi John,

    On my one of my test systems with Sonoma, Product Manager wouldn’t install any products. I’d press the install button and nothing would happen. I did get SD3 , EZD3, EZBass and EZKeys installed, just not with PM. Perhaps an issue with Rosetta? I don’t recall being asked to install it when i attempted a software install from PM.

    Superior Drummer 3 version: 3.3.6
    Operating system: macOS Sonoma (14)

    • The post has been modified 1 year, 9 months ago by Brad"> 2 times, last modified 1 year, 9 months ago by Brad.

    And this is a perfect example of not living on the bleeding edge because those that do are doomed to get cut by it. It’s good to wait until all developers get their ducks in a row before moving forward. And don’t forget to ALWAYS have a backup although from what I understand Apple has made it almost impossible to do a clone of a system anymore.


    Superior Drummer 3 version: 3.3.6
    Operating system: macOS High Sierra (10.13)

    Jack
    aka musicman691 on other forums
    Superior Drummer 3.4.0
    Area 33 1.0.0
    Death and Darkness 1.0.1
    PT 2021.6
    OSX 10.13.6
    3.46 GHz hex core 2012 MacPro 48 gig ram

    • This post was modified 1 year, 9 months ago by drumjack52.
      Reason: spelling errors

    1

    Thanked by: Brad
    Brad
    Participant

    Hi,

    if you run the latest software updater, click ‘Customise’ and make sure ‘Superior Drummer standalone application’ is checked. Does it still not show up in the ‘Applications/Toontrack’ folder?

    BR,
    John

    Hi John,

    On my one of my test systems with Sonoma, Product Manager wouldn’t install any products. I’d press the install button and nothing would happen. I did get SD3 , EZD3, EZBass and EZKeys installed, just not with PM. Perhaps an issue with Rosetta? I don’t recall being asked to install it when i attempted a software install from PM.

    Superior Drummer 3 version: 3.3.6
    Operating system: macOS Sonoma (14)

    • The post has been modified 1 year, 9 months ago by Brad"> 2 times, last modified 1 year, 9 months ago by Brad.

    And this is a perfect example of not living on the bleeding edge because those that do are doomed to get cut by it. It’s good to wait until all developers get their ducks in a row before moving forward. And don’t forget to ALWAYS have a backup although from what I understand Apple has made it almost impossible to do a clone of a system anymore.

    Superior Drummer 3 version: 3.3.6
    Operating system: macOS High Sierra (10.13)

    • This post was modified 1 year, 9 months ago by drumjack52.
      Reason: spelling errors

    Yep thats exactly what this system is for, build it, blow it up. Figure what broke, build it again.

    Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
    DAW: Studio One Pro (always up to date)
    DTX Express III (Extreme triggers), Nektar LX88
    OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
    Presonus Quantum, Faderport & Faderport 8
    Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
    2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

    1

    Thanked by: drumjack52
    Bear-Faced Cow
    Participant

    Reminds me of the good ol’ days when Apple pushed an update and all of a sudden BFD was blocked. It taught me to let everyone else update first and observe for a little while. It will be interesting, however, when I pick up a new laptop next month, since they all come with Sonoma installed.

    jord


    Jordan L. Chilcott

    Web Site: https://jordanchilcottmusic.com/

    drumjack52
    Participant

    Reminds me of the good ol’ days when Apple pushed an update and all of a sudden BFD was blocked. It taught me to let everyone else update first and observe for a little while. It will be interesting, however, when I pick up a new laptop next month, since they all come with Sonoma installed.

    jord

    Had an Apple security update brick my daw a few years back. Like you say – wait until others have experience with it. Unless things have changed you can backdate to a previous MacOS if the computer you’re getting came out before Sonoma came out. IOW if your new machine came out after Sonoma was released you can’t backdate. It’s not date of purchase but date of release of the computer model that matters.


    Superior Drummer 3 version: 3.3.6
    Operating system: macOS High Sierra (10.13)

    Jack
    aka musicman691 on other forums
    Superior Drummer 3.4.0
    Area 33 1.0.0
    Death and Darkness 1.0.1
    PT 2021.6
    OSX 10.13.6
    3.46 GHz hex core 2012 MacPro 48 gig ram

    Bear-Faced Cow
    Participant

    That may depend if the M3 gets announced. If it does, then I’ll more than likely be stuck with Sonoma. Otherwise it will be an M2 unit in which I may have the option to roll back to Ventura. All I can do is play that hand as it is dealt.

    Jord


    Jordan L. Chilcott

    Web Site: https://jordanchilcottmusic.com/

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