Superior Drummer 3 crashes on startup

[Jarod Fedele]

Hi there,

I’ve just upgraded to Superior Drummer 3 and the application always crashes on startup, both standalone and as an instance inside REAPER. I’m running Windows 11, i9-12900k, 64GB RAM. I’ve downloaded all the necessary files from the Toontrack Download Manager.

Standalone, the application opens to the main screen for a couple seconds then self-exits. In REAPER, when I load the plugin, REAPER crashes. Please let me know what could be the issue here. Thanks.

Superior Drummer 3 version: 3.4.1
Operating system: Windows 11

Topic

[John]

Hi Jarod,

I suspect that you will need help from Toontrack Support directly to retrieve logs, etc. Do you get the option to locate crash dumps?
Did you install Reaper with the ‘Configure Windows to save REAPER crash dumps’ option? If so, a dump file should be created in %LOCALAPPDATA%\CrashDumps (Start->Run, paste that path in there).
Have you yet opened a Ticket with Support?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Jarod Fedele]

Thanks for the response. I’ve sent a ticket which includes those crash dump files (standalone and within REAPER), so thanks for directing me to that!

If the crash dump files would be relevant here, I’m happy to post them, otherwise I’ll let the support ticket handle it.

[John]

Thanks, Support will be better at looking into those dump files.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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