Serious Cubase Crash after updating from C4 to C5

[Benny Morthorst]

Hello.

I have an arrangement in Cubase with 4 different EZ drummer tracks. After 30 seconds it Crashes. It happend after updating to C 5.0. The C4 has never crashed on my PC! Im running XP sp3. everything is updated. So far it is the only arrangement that crashes, but i havent tries that many yet.
I have now reinstalled the C5 in close dialog with a Steinberg supporter. Cubase still comes with the mesage that says that i have a “runtime error” and “could not read” error. Cubase 5 writes a crash log every time it crashes, I cant read these kodes, but EZ drummer is highly representated on the log, thats why i write about the problem at this forum.

Here comes the log:

Cubase5.exe Version 5.5.0 Build 602 – 1.7.2010 13:01

---

Timestamp is 4c061c5f (Wed Jun 02 10:54:55 2010)
C:ProgrammerSteinbergCubase 5Cubase5.exe

---

Exception code: C0000005 ACCESS_VIOLATION
Fault address: 6BEED243 01:000EC243 C:ProgrammerSteinbergezdrummer.dll

Registers:
EAX=4158fa80 ECX=00000000 EDX=00000005 EBX=3ec9b430 ESI=3f800000 EDI= 5b01dd68
EBP=3ec9b444 EIP=6beed243 ESP=3ec9b40c CS= 0000001b SS= 00000023 Flags=00010202
DS= 00000023 ES= 00000023 FS= 0000003b GS= 00000000

Float Save:
Control Word= ffff027f Status Word= ffff402b Tag Word=ffffffff
Error Offset= 6be4843e Error Selector=015f001b
Data Offset= 36bd89e4 Data Selector= ffff0023
Cr0NpxState= 00000000

Bytes at CS:EIP:
8b 48 18 31 d2 83 fa 05 74 46 85 d2 75 35 85 c9
74 db 89 5c 24 14 89 7c 24 10 8b 07 8b 57 04 c7

Call stack:
Address Frame Logical addr Module
6BEED243 3EC9B444 0001:000EC243 C:ProgrammerSteinbergezdrummer.dll
6BEE8F95 3EC9B454 0001:000E7F95 C:ProgrammerSteinbergezdrummer.dll
6BEE6E92 3EC9B4B4 0001:000E5E92 C:ProgrammerSteinbergezdrummer.dll
6BEE6D3A 3EC9B514 0001:000E5D3A C:ProgrammerSteinbergezdrummer.dll
6BE211C5 3EC9B584 0001:000201C5 C:ProgrammerSteinbergezdrummer.dll
6BE2618D 3EC9F7F4 0001:0002518D C:ProgrammerSteinbergezdrummer.dll
6BE27721 3EC9F814 0001:00026721 C:ProgrammerSteinbergezdrummer.dll
6BE4DE60 3EC9FC64 0001:0004CE60 C:ProgrammerSteinbergezdrummer.dll
6BE65B15 3EC9FE24 0001:00064B15 C:ProgrammerSteinbergezdrummer.dll
6BE66397 3EC9FF54 0001:00065397 C:ProgrammerSteinbergezdrummer.dll
6BE66E4C 3EC9FF94 0001:00065E4C C:ProgrammerSteinbergezdrummer.dll
6BE50D6F 3EC9FFB4 0001:0004FD6F C:ProgrammerSteinbergezdrummer.dll
7C80B729 3EC9FFEC 0001:0000A729 C:WINDOWSsystem32kernel32.dll

Has anybody else had an esperience like that? And toontrack do you think it will help to reinstall EZ drummer?

Best regards

Benny M.

Topic

[Dan Maynard]

I had this issue with C5 after installing the C5 ver 5.5 update. When I rolled it (C5) back to the previous update the problem went away. I guess that leads me to believe it a Cubase issue and not Toontrack.

Just a simple guitar player

Just A Simple Guitar Player

[Rogue]

Cubase 5.5 has had a number of issues, to say the least. The best I can advise for the time being is to sit tight and keep watching the official Steinberg forum, right now (summer) is not really a time we can particularly be active with hosts issues I’m afraid 🙁

Rogue Marechal - Toontrack
Configuration Manager

[Benny Morthorst]

Hello.
I found a way out of the problem. The EZ drummers was insertet as a instrument track i Cubsase. I Tried to insert them on a miditrack instead, now it does not chrash. This migt be the right way to run third part plugins, but C4 could run them on Instrument tracks.

Now we knov.

Thank you for your time, and a very nice drum program

Best regards Benny M.

[qbury]

I upgraded from Cubase 4LE to Cubase 5.1 then 5.5. EZD worked on all 3 on the instrument track, instrument rack, (5), and midi tracks. The only problem I had was when I installed Win7x64, (Dual Boot With XP), and Cubase 5×64. It didn’t work. After installing the 64bit Beta for EZD the problem went away. You should be able place the EDZ samples on an instrument track too.
Just curious did you use the Instrument Rack or just the Instrument Track? Also you didn’t give specs for your system. I did notice that CB5 used more resources than CB4 LE and I had some crash issues until I increased my memory and processor. I was using  P4 3.2 Ghz and 1.5gigs of ram at the time. I upgraded to a Quad Core, 6 gigs ram. Just some thoughts.

Qbury

[Author]

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