SD3 Opens But Kits Won't Load

[Jonathan Chorba]

Updated to 3.2 and nothing works.

Both in the standalone app and in Pro Tools, Sd3 will open but the the kits never load. It just sits at 0MB.

If I try to remove an instrument, it hangs for awhile, starts to load and then hangs when it gets to about 162 MB.

Tried uninstalling and reinstalling. Nothing.

Tried to roll back to 3.1.7 but the installer doesn’t display anything to install.

please help. This is very frustrating.

It was working fine and then all of a sudden, I get nothing.

Superior Drummer 3 version: 3.2.0
Operating system: macOS Sierra (10.12)

Topic

[bh24]

I’m not having this exact issue, but can confirm that it does not appear to be possible to downgrade to 3.1.7 through the normal channels. The uninstallers for both versions are not supported in Catalina and the 3.1.7 installer straight up does not work.

Superior Drummer 3 version: 3.2.0
Operating system: macOS Catalina (10.15)

[Olof Hermansson]

Hi Jonathan,

Do you have the same issue with other libraries as well? Are they all on the same disk?

Was anything else changed or installed on your computer between using 3.1.7 and using 3.2.0?

Olof Hermansson - Toontrack
Coder

[Jonathan Chorba]

Yes same issues, yes all on same disc.

I added a few other plugins in that time frame but 3.1.7 worked fine with them.

Issues only started with 3.2.0

EZ Bass and EZ Keys are on same drive and load perfectly.

[Olof Hermansson]

Hm, very strange. Please contact support for help to downgrade to 3.1.7, although I hope you didn’t install the SD3 sound library update because the library then requires 3.2.0…

Olof Hermansson - Toontrack
Coder

• This post was modified 5 years, 2 months ago by Olof Hermansson.

[Kari Smolander]

I have almost the same issue. My song, save file and kit does not open, because 3.2.0 crashes at load. It does not matter if I open it standalone or with Studio One. I have sent the files to support, but no answer or any kind of reaction. Now my project is totally stuck. It seems that downgrading to 3.1.7 would require downloading of about 50 gigabytes of samples. 3.2.0 sound set is not compatible to 3.1.7. Should I really do this download?

I have included the problem kit.

Superior Drummer 3 version: 3.2.0
Operating system: Windows 10

[Kari Smolander]

Any progress on this issue? I contacted support a week ago and have received no answer.

[Jonathan Chorba]

I did get a reply with some suggestions to try after they read my error logs.

it could be something with my disk (but I doubt that as there’s no other problems except for SD3)

however, I’m on vacation for the week so I can’t try anything till Monday

[Jonathan Chorba]

Update…

It’s something with my external firewire drive. SD3 won’t load sounds out of it. Moved all my libraries to a new drive (massive PITA) and it works fine.

Not sure what’s up with my firewire drive. With the exception of an occasional H/W buffer error in Pro Tools, there’s been no issues with the drive. Jus the SD3 libraries got corrupted somehow. Trying to open the png files makes Preview hang.

[Olof Hermansson]

Thanks for the update, Jonathan. I suspected it was something like that.

Olof Hermansson - Toontrack
Coder

[Olof Hermansson]

Kari Smolander wrote:

I have almost the same issue. My song, save file and kit does not open, because 3.2.0 crashes at load. It does not matter if I open it standalone or with Studio One. I have sent the files to support, but no answer or any kind of reaction. Now my project is totally stuck. It seems that downgrading to 3.1.7 would require downloading of about 50 gigabytes of samples. 3.2.0 sound set is not compatible to 3.1.7. Should I really do this download?

I have included the problem kit.

Superior Drummer 3 version: 3.2.0
Operating system: Windows 10

This should be fixed in version 3.2.1 which has been released now.

Olof Hermansson - Toontrack
Coder

[Carminemw]

I am having issues as well. I have SD3 installed on a Macbook running MacOSX Sierra. I have upgraded to High Sierra and reinstalled SD 3 on a larger drive. I had created a number of sets on the older drive and saved them off. I placed the sets on this new larger drive. I open SD3 and it loads fine. I then select one of my older formatted kits. It says it loads it up, but the set on screen is still the same and none of my older setups seems to work. What gives?

Superior Drummer 3 plug-in version 3.2.8 (build 31151) [64-bit Intel VST]
Standalone host version 3.2.8 (build 31151)

SOUND LIBRARIES
Superior Drummer 3 – Electronic version 1.0.0
Superior Drummer 3 – Percussion version 1.0.0
Superior Drummer 3 – Preset Sounds version 1.0.3
Superior Drummer 3 version 1.2.0

MIDI LIBRARIES
Superior Drummer 3 version 1.0.0

Superior Drummer 3 version: 3.2.8
Operating system: macOS High Sierra (10.13)

[Olof Hermansson]

Carminemw wrote:

I am having issues as well. I have SD3 installed on a Macbook running MacOSX Sierra. I have upgraded to High Sierra and reinstalled SD 3 on a larger drive. I had created a number of sets on the older drive and saved them off. I placed the sets on this new larger drive. I open SD3 and it loads fine. I then select one of my older formatted kits. It says it loads it up, but the set on screen is still the same and none of my older setups seems to work. What gives?

I think you’d better contact support, and explain to them what you mean by sets and how they were saved – if they are some kind of user presets or projects.

https://www.toontrack.com/faq/how-do-i-contact-support/

Olof Hermansson - Toontrack
Coder

[Author]

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