Reinstallation problem

[bmwbob]

I successfully (or so I thought!) installed EZ Drummer 2 yesterday, and linked it into Presonus Studio One Pro version 3.
I was able to use the program to write most of the drum track for a song, but had to stop before completion.
I saved the file (on Studio One), and returned to it this morning.
When opening Studio One, and dragging EZ Drummer over to the track, the opening screen for EZdrummer failed to appear, though the control bar on the left side of the screen indicated that it WAS present.
I was advised to completely uninstall EZ Drummer., and reinstall it.
The removal went fine, as did the new download.
Now my problem: After unzipping the program, when I get to the point of clicking “Install”, I get this error message: ” Error 1311.Source file not found: C;UsersRobertAppDataLocalTemp7zOF70E.TmpDATA.cab.
I have once more uninstalled EZ Drummer, and reinstalled it, thinking I may have a bad download.
Same problem. I’m STUCK!
Help, please?
Bob

Topic

[Scott]

See this FAQ regarding the Error 1311:

https://www.toontrack.com/faq/im-getting-error-1311-when-installing-on-pc/

Scott Sibley - Toontrack
Technical Advisor

[vladamir]

hi ive been using ez drummer in vista x64 with sonar 6 x64 for years …i recently reinstalled my OS (same one) and ALL MY PROGRAMS
now im having issues
i cant drag the beats over to the midi track…it fine up till then….after i close out and try to run sonar again..it freezes!!
has something to do with bit bridge? is there a x64 bit update? any thoughts? thanks

windows 7 pro, focusrite scarlett2 64 bits OS, 500 mb Sonar 6 64bit intel I5 4460 320 hz

[Author]

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