Purchased a producer preset pack – where are they?

Product Manager
Viewing 2 replies - 1 through 2 (of 2 total)
  • John
    Moderator

    Hi,

    I am not sure I understand; if you have bought something, you just register it to your account and download it.
    Doesn’t it work?

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Poulwinther
    Participant

    Hi John,
    I purchased from a 3rd party vendor who apparently hadn’t removed the product “Producer Preset”. I haven’t received any serial probably because they were no longer supposed to sell it – that part is not your fault – but even if I had the serial there are no producer presets available to download. Why are they discontinued? Your own Toontrack created preset pack seemed to be superior to anything else and I don’t see any other reasons than selling much more expensive packs such as Metal Foundry. I really regret the SD purchase if I am forced to dish out another $179 to get even somewhat close to what I expected.
    Thanks.

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