Product Manager does not start anymore

[12345_11]

Hi.

I’m running Mojave 10.14.1.

I upgraded to Superior Drummer 3.0, and installed almost all the libraries, the “bleed” one is pending.

Whenever I click the Product Manager icon, to start it, it jumps for a minute, then nothing happens.

I do not get an error. The product manager does not appear among the running applications. However, I can see it in the “force quit applications” dialog.

Please advise.

Cheers.

• This post was modified 6 years, 7 months ago by 12345_11.

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[Olof Hermansson]

Try restarting the computer. If it still doesn’t work, please start Applications > Utilities > Activity Monitor, double-click the Product Manager process, click Sample, then the Save button and attach the saved file here so I can try to find out why it is frozen.

Olof Hermansson - Toontrack
Coder

[12345_11]

The sample …

[Olof Hermansson]

Thanks. Unfortunately that did not give much. Have you tried reinstalling Product Manager?

Olof Hermansson - Toontrack
Coder

[Olof Hermansson]

By the way, to install the Bleed part, you can go to the downloaded SL-SuperiorDrummer3_SDX_Part5 folder (by default in user > Downloads > Toontrack) and start Sound Installer.

Olof Hermansson - Toontrack
Coder

[12345_11]

Olof Hermansson wrote:

Thanks. Unfortunately that did not give much. Have you tried reinstalling Product Manager?

Yes, that is something I tried before posting here.

• This post was modified 6 years, 7 months ago by 12345_11.

[12345_11]

Olof Hermansson wrote:

By the way, to install the Bleed part, you can go to the downloaded SL-SuperiorDrummer3_SDX_Part5 folder (by default in user > Downloads > Toontrack) and start Sound Installer.

I did install it, but in a different way.

I tried running Product Manager after booting into safe mode, and it works there. Back into “regular” mode, it again refuses to start.

[Author]

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