Product is already registered to another account message

[Mark Jiggens]

I have just purchased EZdrummer 2 and when I go to register it I get a message that it has already been registered to another account.

Please assist me in transferring it to my account.

thanks

Neil

EZdrummer version: 2.2.1
Operating system: macOS Catalina (10.15)

Topic

[Brad]

Mark Jiggens wrote:

I have just purchased EZdrummer 2 and when I go to register it I get a message that it has already been registered to another account.

Please assist me in transferring it to my account.

thanks

Neil

EZdrummer version: 2.2.1
Operating system: macOS Catalina (10.15)

Try contacting support; https://www.toontrack.com/faq/how-do-i-contact-support/

They should be able to help you.

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Fender Studio Pro 8, Presonus Studio One Pro 7
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

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