No presets in the POP! EZX?

[brynolf11]

Just bought the POP! EZX. Can’t seem to find any presets (hybrid, djungle, dark etc). They are there in Toontrack’s demo video. What to do?

EZdrummer version: 2.1.8
Operating system: Windows 10

• This post was modified 5 years, 3 months ago by brynolf11.

Topic

[Scott]

See this FAQ regarding kit presets and how to access them.

https://www.toontrack.com/faq/where-are-my-ezdrummer-2-drum-kit-presets/

Scott Sibley - Toontrack
Technical Advisor

[brynolf11]

The question is if there are supposed to be any presets (“ezdrummer2 presets”) in the POP! EZX. The demos I have seen in EZdrummer 1 surely show that there are supposed to be some (dark, aggro etc). Why don’t they show up in the ezdrummer2 preset menu? As per my attached image, where I can only find Basic and Original mix.

• This post was modified 5 years, 3 months ago by brynolf11.

[Scott]

brynolf11 wrote:

The question is if there are supposed to be any presets (“ezdrummer2 presets”) in the POP! EZX. The demos I have seen in EZdrummer 1 surely show that there are supposed to be some (dark, aggro etc). Why don’t they show up in the ezdrummer2 preset menu? As per my attached image, where I can only find Basic and Original mix.

• This post was modified 5 years, 3 months ago by brynolf11.

Yes, there are kit presets (Hybrid, Funky, Aggro, et al). As the video shows, they are accessed via the Kits menu from the kit piece drop down menu.

Scott Sibley - Toontrack
Technical Advisor

[brynolf11]

Ah there they are. But no “ezdrummer2” presets at all. Bit of a shame.

[JiggyWig]

I’ve found this too, fair enough that they’re only kits, but the other EZXs I have all do have EZ Drummer2 Presets and Pop! lacking them was very confusing.

[brynolf11]

Yes. I quite like the ezdrummer2presets menu. Allows for a fast workflow. At the very least it’s confusing that most ezx have them and some don’t. This warrants an update un my book.

[Scott Hopkins]

Yes – I’m also very disappointed by this. All of my other EZX expansions work as advertised and expected. The Pop! expansion pack is definitely lacking in this regard. Toontrack is such a great company. I’m very surprised that they were so lazy and/or sloppy with this kit.

EZdrummer version: 2.1.8

• This post was modified 5 years, 3 months ago by Scott Hopkins.

[Scott]

Scott Hopkins wrote:

Yes – I’m also very disappointed by this. All of my other EZX expansions work as advertised and expected. The Pop! expansion pack is definitely lacking in this regard. Toontrack is such a great company. I’m very surprised that they were so lazy and/or sloppy with this kit.

EZdrummer version: 2.1.8

• This post was modified 5 years, 3 months ago by Scott Hopkins.

It works as advertised. Ask the presets are there. As shown in the FAQ video and stated in my reply, they are in the Kits menu.

EZD2 had 2 preset locations. EZdrummer 2 presets and Drum kit presets.

Since the Pop! EZX is an older library (pre EZD2), the presets are in the Kits menu because they were created as Kits and didn’t use the newer Ezdrummer 2 presets parameters.

Nothing is broken to be fixed. It is the correct location for the kit presets.

Scott Sibley - Toontrack
Technical Advisor

[Scott Hopkins]

Scott – thank you for the reply,

I’m a relatively new user of EZdrumer 2. That said, there are many confused users all writing in with the same question. I’m sure that there are exponentially more confused users that won’t take the time to write in. The way EZX Pop! presets are selected appears to be at odds with other EZX expansions. Yes, you can eventually get there by drilling down with more clicks, but is this outlier really in the true spirit of the “EZ” philosophy? I don’t think it is fair to blame your users for expecting consistency in your product line. I’ve had such a great experience with the other EZX packs, but find this one “intentional” glitch very annoying. I’d like a refund please.

Thank you

EZdrummer version: 2.1.8
Operating system: Windows 10

[Scott]

Scott Hopkins wrote:

Scott – thank you for the reply,

I’m a relatively new user of EZdrumer 2. That said, there are many confused users all writing in with the same question. I’m sure that there are exponentially more confused users that won’t take the time to write in. The way EZX Pop! presets are selected appears to be at odds with other EZX expansions. Yes, you can eventually get there by drilling down with more clicks, but is this outlier really in the true spirit of the “EZ” philosophy? I don’t think it is fair to blame your users for expecting consistency in your product line. I’ve had such a great experience with the other EZX packs, but find this one “intentional” glitch very annoying. I’d like a refund please.

Thank you

EZdrummer version: 2.1.8
Operating system: Windows 10

If you ordered through the Toontrack Webshop, please contact Toontrack Support directly via the Contact Support button in the FAQ and request a refund.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[brynolf11]

Scott wrote:

Scott Hopkins wrote:

Yes – I’m also very disappointed by this. All of my other EZX expansions work as advertised and expected. The Pop! expansion pack is definitely lacking in this regard. Toontrack is such a great company. I’m very surprised that they were so lazy and/or sloppy with this kit.

EZdrummer version: 2.1.8

• This post was modified 5 years, 3 months ago by Scott Hopkins.

It works as advertised. Ask the presets are there. As shown in the FAQ video and stated in my reply, they are in the Kits menu.

EZD2 had 2 preset locations. EZdrummer 2 presets and Drum kit presets.

Since the Pop! EZX is an older library (pre EZD2), the presets are in the Kits menu because they were created as Kits and didn’t use the newer Ezdrummer 2 presets parameters.

Nothing is broken to be fixed. It is the correct location for the kit presets.

Well, all my old Ezdrummer1 EZX:es except Latin percussion have at least some EZdrummer2 presets. Even the Cocktail kit does. So POP! lacking them seems more like an oversight or laziness. Certainly worth a simple upgrade in my book.

[Scott Hopkins]

Scott,

Thanks for the reply. Is there an avenue for a refund if I purchased EZX Pop! through on online retailer?

EZdrummer version: 2.1.8
Operating system: Windows 10

[Scott]

Scott Hopkins wrote:

Scott,

Thanks for the reply. Is there an avenue for a refund if I purchased EZX Pop! through on online retailer?

EZdrummer version: 2.1.8
Operating system: Windows 10

You’d need to contact the retailer you purchased from and find out their refund policy.

Scott Sibley - Toontrack
Technical Advisor

[Author]

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