No option to upgrade from Superior Drummer 2 to 3?

[EvolanderX]

I’m looking at checkout for Superior Drummer 3 and I...

I’m looking at checkout for Superior Drummer 3 and I don’t see an option to upgrade from to 2 to 3. Only crossgrade from the EZ line. What gives?

I’m looking at checkout for Superior Drummer 3 and I don’t see an option to upgrade from to 2 to 3. Only crossgrade from the EZ line. What gives?

Topic

[Christopher]

Bad loyalty.  I purchased SD2 and didn’t use it, now they want me to pay full price again.

1

Thanked by: Dan Franklin

[Christopher]

He had a license to an inferior product and got a discount, but the people who paid for SD don’t??

1

Thanked by: Dan Franklin

[Dan Franklin]

Seriously?!? I came here to finally upgrade my SD2 and theres NO option??? I’ve been a customer for year and own many expansions… They wanna bleed us dry or something?? Maybe time to look at Slate and BFD a little more closely…

1

Thanked by: Andreas Franke

[Jack Hinson]

Yeah me to, just upgraded to cubase 15 and cant use any of my toons..I have them all.. Really pisses me off that we cant even get a discount to upgrade. Think twice before buying

1

Thanked by: Andreas Franke

[Jack Hinson]

How about just a VST3 update? Hell we cant even upgrage our DAW and use the software and ALL expansion packs we have purchased.

 

[naveman00]

Yeah this company is legally deviant. Highly suspect.

I have Cubase 14. Pretty good though. How is 15 in your opinion? Worth the jump. Perhaps this site is at at least worth its salt for a place to chat about some positive stuff.

-Graeme (#the most pissed toontrack customer in existence)

[Jack Hinson]

Do You have a dog in this fight? NO… Is it your money? NO. Go back to doing what you were doing and let us view our concerns…

[naveman00]

Huh

[Alex183]

Wow, that’s surprising to know. I’m on EZDrummer 3 now and I guess I’ll think twice before getting my hands on Superior Drummer.

1

Thanked by: Andreas Franke

[rixa]

Superior Drummer 3 Regular is currently on sale, so now might be a good time to pick it up.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[Foroud Saraji]

It would be a good time to pick up your angry SD2 customers. You not only lose existing customers for your expansions, but also risk getting bad ratings all over social media. Never underestimate the power of angry customers!!! If you need more money, make better products, so more people buy them, and do not screw up your existing loyal customers. Bring this message to your CEO. He should take some lessons in Marketinga nd Customer Care.
For my part, from now on, I will start painting you black wherever I have the opportunity on social media. A company like you doesn’t deserve loyalty at all.

One last piece of advice:
Regrets won’t help you then. So act now.

Cheers

2

Thanked by: Andreas Franke and Dave

[Dave]

Absolutely will lose me as a customer if there is no option to upgrade from Superior Drummer 2.

[Dave]

Give me a decent upgrade price from SD2 and I’ll think about it.  Otherwise, f*ck off.

1

Thanked by: Andreas Franke

[Andreas Franke]

This sucks! So Toontrack just lost another customer. Lucky me also uses BFD3 and Addictive Drums….

[Mike_S.]

I wonder why TT refuses to upgrade v2 users? This has been going on for years and they don’t even say why. Completely bizarre.

Heck they could just offer their Black Friday price  year ’round for v2 upgrade and most people in that boat would probably do it.

I’ve been a paying user since DFHS and it counts for exactly zero. You’d think they would at least offer me the same price today they will offer me on Black Friday. But no.

• This post was modified 4 days, 5 hours ago by Mike_S..

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