I posted this in the wrong area so I’ll start again.
I’m getting severely frustrated. I used EZDrummer years ago and liked it so I bought it again with Big Rock Drums. I had a terrible time just trying to get it to download. I got caught in some kind of feedback loop where, although I downloaded it, I kept getting the red box to download it (both programs). I finally solved that issue by clicking on the “details” tab in program manager and downloading from there and closing out of program manager and reopening it to continue with other downloads and updates. It took about eight hours!
I was able to get EZDrummer to open as a standalone program but it doesn’t show up in my AU list. I feel like I’ve tried everything. I’ve contacted support and they have responded with instructions to clear cache and download updates that I already had downloaded but i did it again anyway to follow their instructions but nothing is working.
It’s not just my desktop iMac either. Toontrack doesn’t show up in AU on my Macbook Air either. Both computers are working fine. I s anyone else having or had this problem? Would you have any suggestions? I’ve uninstalled and reinstalled Toontrack as well as rebooted my computers but nothing is working to help me get to use EZDrummer as an AU.
I checked and EZDrummer is on my HD and in components. I also found EZDrummer demo there and deleted it.
Hey, I don’t use Logic, but I have GB installed on one of my Mac images. I didn’t find EZDrummer or SD3 in the list on the left hand side, but when I go into the track itself it shows up on the list there. It’s an odd way to find it. I don’t know if you’e tried that, but thought I would chime in and start some where.
Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)
1
Thanked by: williamThere is this thread from a couple years ago. One user shut down Logic, moved his AU plug-ins to his desktop started and stopped Logic, then moved them back.
Maybe there’s something in there to try.
I use AU plug-ins with Studio One, and they are working fine.
Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)
There’s also this snippet from Sweetwater
Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)
1
Thanked by: williamWell, you fixed it. You pointed me in the right direction. So, EZDrummer wasn’t in the same AU list as everything else I have downloaded in AU such as Guitar Rig. In the track bit where it says what the AU is for the track, I click on the up/down arrows and EZDrummer is in THAT list. Weird, it shouldn’t be there. Of course, the first time I found it I got a EZDrummer message box that something was wrong with the midi and I needed to update but there was nothing to update. So, I had to uninstall EZDrummer and download it again and THAT put me in the loop again in Project Manager where I had to download and install but kept getting messages that I still needed to download and install and update. I spent a couple of hours doing that again like I did the first time.
What a hassle. I’ve never had this much trouble trying to get a program on my computer and working. Everything just worked right out of the “box”. I don’t see how I could recommend this to anyone unless you like being in a hamster wheel and spending hours just trying to get the program loaded on your computer. I literally spent more than eight hours working on this. I was at the point of wanting my money back.
So, thanks Brad. I appreciate your help and suggestions. I would never have found EZDrummer on my computers if not for you.
Hi William,
please make sure you are updated as well by using the Product Manager. You first post lists your EZdrummer 2 version as 2.0.2 which is really old, the current version is 2.1.8.
BR,
John
John Rammelt - Toontrack
Technical Advisor
Cheers William, glad we got it figured out and it’s working ok now. Hopefully it’s working in Logic as well.
B.
Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)
1
Thanked by: williamJohn, I have Product Manager on both of my computers. I’ve downloaded and installed and updated EZdrummer multiple times and have been caught up in that feedback loop where I downloaded it and installed it and updated it but I keep getting the red boxes in PM telling me that I still have to perform those tasks again. And again. And again. And again. And again. It gets a bit irritating when I spend HOURS doing that. I’ve NEVER had these problems with any other music programs. It’s a simple purchase, download and maybe an update and they work. I can’t be the only one.
I got caught in the loop too. I just quit and restarted PM. It sorted itself out, for me.
1
Thanked by: williamI quit PM, too, many times on both computers but I still had to do it all over and over again. I rebooted my computer, restarted both Logic and GarageBand as well as deleted cache files. I’m glad it’s over for now but I sure hope I don’t have the same problems others seem to be having as indicated in the other threads.
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