Hi, in my account it seems there are some updates available but the product manager tells me everything is up to date…eh!!
I had a demo of ez drummer, I never really got to use it when the trial ran out, later I found a version on ebay from Genesissoftware and I bought it and have tried to authorize my purchase but have been unable to.
I purchased Toontracks EzDrummer 2 Intuitive drum production tool for songwriters my serial key is ( will supply as needed).
Please advise if I have purchased a legitimate product and how I can get it installed.
Thank you, Gary Kiyan gk@dragonboymusic.com
Hi,
please contact Toontrack Support directly by visiting any of the FAQ pages and clicking the ‘Contact Support’ button found at the bottom.
BR,
John
John Rammelt - Toontrack
Technical Advisor
DO FEEL BAD I HAVE A PURCHASE COPY OF EZDRUMMER AND SUP. DRUMMER 3 AND GOT A NEW COMPUTER I UNAUTHORIZED THE OLD ONE AND NOW I HAVE BEEN TRYING TO AUTHORIZE THE NEW AND THE PRODUCT MANGER ISN’T AUTHORIZING SENT EMAILS TO SUPPORT AND NO RESPONSE BACK FROM THEM I GUESS I WASTED MY MONEY ON THE PRODUCTS I PURCHASED
DO FEEL BAD I HAVE A PURCHASE COPY OF EZDRUMMER AND SUP. DRUMMER 3 AND GOT A NEW COMPUTER I UNAUTHORIZED THE OLD ONE AND NOW I HAVE BEEN TRYING TO AUTHORIZE THE NEW AND THE PRODUCT MANGER ISN’T AUTHORIZING SENT EMAILS TO SUPPORT AND NO RESPONSE BACK FROM THEM I GUESS I WASTED MY MONEY ON THE PRODUCTS I PURCHASED
I’ll remove your inactive authorizations.
You should be able to authorize your new computer.
Scott Sibley - Toontrack
Technical Advisor
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