So I downloaded the latest EZKeys installers for the various packs I have, and unlike earlier and other Toontrack updates, which simply update/install over the existing version…the current EZKeys MSI installers all trigger a pop up that says there is an existing version and it needs to be removed with Add/Remove Programs before the update will install.
HUH???
This is a PITA…!!! 
I have Grand Piano, Mellotoon, Pipe Organ, Small Upright, String Machine, Studio Grand and Vintage Upright…all of the 2018-05-03 update installers trigger that pop-up and will not install automatically over the previous version.
Running Win 7…and all other Toontrack updaters for Superior Drummer work normal…so does the update for the EZKeys Player.
In the past the updates were EXE file updaters, and they automatically installed over the previous version..now with these current updater MSI files… it’s not working.
@Miroslav L said:
So again…can you provide installers for EZKeys (like you do with the SD3 and EZ2) that will install OVER the existing version?
We have changed nothing at all in term of distribution of EZkeys products since (Grand Piano) was first released.
As per my earlier post and John’s follow up, you can download all the required ‘EXE’ updates using the Product Manager or directly from the website – obviously one of your computer has to be online to do this.
I attach a screenshot showing the updates relevant to this discussion, though the exact status (already downloaded/installed) may look different for you.
Rogue Marechal - Toontrack
Configuration Manager
OK…I think I get what is being said.
So the MSI files were full products…not “updates” that come as EXE files…?
I guess what was confusing is that not too long ago, I saw an *update* for the Grand Piano, and based on it’s date stamp shown on downloads webpage, I realized it was newer than what I already had. So I downloaded it and installed it OVER my existing Grand Piano.
No problem.
Then just recently, I saw the entire Keys line had newer versions on the downloads page than what I already had, based on the file time stamps (I think they were added around the start of May) …so I assumed they were all new *updates*.
I downloaded and SAW were MSI instead of EXE files, and THEY needed the old versions first removed…which made me think you guys changed something.
It was confusing because they had been recently added (start of May)…and I simply thought they were new *updates*….but they were just updated versions of the full product, not patch updates. 
I understand now.
Thanks
